Fishbowl Warehouse vs. NetSuite

Looking for inventory management software? Here's how Fishbowl Warehouse and NetSuite stack up.

Mark Hammersley

Mark Hammersley

Last updated 12o July 2020

Fishbowl Warehouse

4.2  Stackupp rating

Pricing from

Price on application

Free Plan?


Best for

small and medium-sized retailers that are looking for a cost-effective desktop solution with a large feature-set.


3.7  Stackupp rating

Pricing from

$ 999.00 / month

Free Plan?


Best for

medium-sized and large businesses. medium-sized and large businesses. NetSuite is a popular ERP (Enterprise Resource Planning) solution that comes with a package of inventory management features.

Fishbowl Warehouse or NetSuite: Which is best?

Can't decide between Fishbowl Warehouse and NetSuite?

Find the best platform for you with our side by side comparison of Fishbowl Warehouse and NetSuite. See how each platform stacks up across ease of use, features, integrations, support and value for money.

Let the comparison begin. Don't worry, we'll guide you.

Is Fishbowl Warehouse right for you?

Fishbowl Warehouse is a popular inventory management solution. A few things set it apart from the majority of its competitors and, depending on what you need, it could be exactly the solution you’re looking for.

It should be stated at the outset that Fishbowl Warehouse is a desktop application. If you prefer cloud-based platforms, then it’s not for you. Equally, Fishbowl offers a separate product for manufacturers called “Fishbowl Manufacturing”, with tools that aren’t included in its inventory-management-focused counterpart.

Fishbowl is also one of the few software developers to offer lifetime licences, instead of working on a subscription model. If you’re looking to minimize costs, you will likely find this appealing. But remember that you will have to pay for support and updates after the first year.


  • Excellent set of features and integrations.
  • Cost-effective lifetime software licence.
  • Good customer support.


  • The app runs on your servers, so you’ll have to take care of backend maintenance.
  • Clunky interface.
  • Limited reporting options.

you’re a small or medium-sized retailer looking for a relatively inexpensive solution with a brilliant set of features. You also need to be happy to run Fishbowl on your own servers.

Is NetSuite right for you?

NetSuite is best-known for its customizable ERP (enterprise resource planning) solution. NetSuite offers an array of features, encompassing ecommerce store-fronts, email marketing, customer relationship management, and more. A suite of financial planning, accounting, and inventory management tools form the backbone of the app, and various extras modules can be added to this. NetSuite operates a custom pricing model and the software is highly configurable, so you’ll have a great deal of freedom in tailoring it for your needs.

Overall, we felt that NetSuite was more geared towards larger retailers. That said, smaller companies will find a lot to like. If you’re looking for a comprehensive solution to run an array of tasks in addition to inventory management, then it’s a good option.


  • Robust set of inventory management features.
  • Excellent solution for users looking for a feature-rich ERP, not inventory management tools exclusively.
  • Cloud-based so all backend tasks are managed by NetSuite/Oracle.


  • Doesn’t really work as a stand-alone inventory management solution.
  • Interface isn’t very user-friendly.
  • Integrations are clunky and costly.

you are a smaller business owner in the same camp, you should also consider NetSuite. Pricing isn’t published on the site, and the software is customized to each user, so you’ll have to get in touch to discuss your needs.

Ease of Use

Our first comparison criteria, ease of use. Why? Because it’s the most important.

Think about it. You don’t want to invest a lot of your precious time setting up an online store and tweaking the design only to find out that it’s a pain in the butt to manage day to day.

We take a look at how simple the Fishbowl Warehouse and NetSuite platforms are to run.

How easy is Fishbowl Warehouse to use?

Rated 3.5/5 for Ease of Use

Fishbowl Warehouse is built with a “traditional” desktop design. The interface has a menu at the top which links to separate dashboards for “Materials”, “Purchases”, “Reports”, and so on.

The interface isn’t as minimal and intuitive as some of its cloud-based alternatives, and there’s definitely a learning curve. That said, it’s not overly complex, and Fishbowl provides ample support, through both onboarding assistants and documentation.

What Fishbowl Warehouse customers are saying...

“The implementer that worked with me did a great job and we got a very personalized experience and a lot of up front training and support.”
“It works. As advertised and better. Some companies embellish the quality and quantity of their features. Not Fishbowl. They do everything they say and more.”
“It’s a little clunky to use, could definitely be a bit more user friendly. There is a bit of a learning curve and does take time to train new employees.”

How easy is NetSuite to use?

Rated 3/5 for Ease of Use

We found the NetSuite dashboard to be a little difficult to use and dated, especially compared to some of the other providers we’ve reviewed. While NetSuite is a browser app, the interface resembles legacy software, with a menu bar across the top and a lot of widgets and on-page links. It’s not terrible. But it’s not fantastic either.

What NetSuite customers are saying...

We are using an older version of the e-commerce platform and it is not particularly user friendly.
Nothing is user-friendly, despite their claims. Even simple changes require vast coding knowledge.
The system offers a good basic ERP structure for small businesses.
Fishbowl Warehouse is our winner for ease of use

Fishbowl Warehouse Features

Rated 4.5/5 for Features

Fishbowl Warehouse is one of the most feature-rich solutions we’ve reviewed on Stackupp. It has all the functionality you would expect, including order and delivery management, analytics, automation, an extensive library of integrations, barcode scanning, POS, payment processing, on-site warehouse tracking, and more.

Fishbowl Warehouse was problematic in just a handful of areas. The analytics tools could be improved with more advanced reports. Currently, only limited sales and inventory tracking are possible. And very few integrations with third-party marketplaces, like Etsy, Wish, Walmart, and so on, are included. If any of these things is a make-or-break issue for you, then you’ll probably have to look elsewhere. Finally, keep in mind that Fishbowl offers a separate platform aimed exclusively at manufacturers. The “Warehouse” version alone isn’t suitable for tasks like tracking raw materials, managing parts, organizing stages of production, and so on.

The excellent multi-device compatibility is also worth noting. Fishbowl has built dedicated integrations to enable mobile use on Android, iPhone, and Microsoft Surface. And while it is a desktop app, users can access the platform from any device with the “Fishbowl Anywhere” tool. There’s also the option of “Fishbowl Hosting”, which allows users to store all their files on fully-secure servers. If you opt for this, you’ll still have to install software on your own hard drive but all your data will be looked after.

NetSuite Features

Rated 4.5/5 for Features

(Note: The focus in this review is on the inventory management features in NetSuite, not on its capabilities as an ERP.)

When it comes to features, NetSuite has everything you would expect from a typical inventory management solution. And the integrations library - easily one of the most extensive we’ve come across - makes up for any shortcomings in native functionality. Users can also take advantage of a mobile app (available on both Android and Apple), although it is somewhat limited.

First and foremost, the Netsuite feature-set includes comprehensive inventory, reorder, and delivery management tools. Its “Manufacturing Execution System” also makes it easy for manufacturers to manage parts deliveries, production lines, bills of materials, and complex supply chains. Retailers have access to a POS (point of sale system), barcode scanning assistant, automation settings, team permissions, and more. Users can also leverage an in-depth analytics dashboard. In short, it has everything you need to manage your warehouses and orders.

Finally, Oracle employs stringent security data safeguarding practices, including regular audits, managed access to servers, and protected premises. NetSuite has met numerous security standards like SOC 1, SOC 2, and PCI-DSS, making it an ideal choice for retailers that need to ensure security compliance.

It's a draw!

Fishbowl Warehouse Integrations

Rated 4.5/5 for Integrations

Fishbowl doesn’t disappoint on the integrations front. Its library is one of the most comprehensive that we’ve seen, and includes connectors for a range of third-party apps from sales automation to accounting. If we had to find one fault, it would be that there’s only limited support for third-party marketplaces like Etsy and Wish.

Let’s kick off with accounting. Fishbowl is incredibly popular among QuickBooks users, and provides dedicated integrations for both the desktop and online versions. Fishbowl Warehouse is designed to work seamlessly with Quickbooks, filling in many of the functionality gaps that retailers require. Integrations are also available for Xero, Avalara, and Reckon users.

Fishbowl syncs with numerous ecommerce platforms, including Shopify, BigCommerce, WooCommerce, 3dcart, Zen Cart, and others. Retailers can also take advantage of marketplace integrations for Amazon and eBay.

So what about shipping? Fishbowl has clearly dedicated a lot of time to building out its shipping tools and provides an extensive array of integrations, with the likes of FedEx, DHL, ShipStation, and UPS covered.

A number of in-house integrations which extend the functionality of the app’s core feature-set are also provided. Even though Fishbowl is a desktop app, “Fishbowl Anywhere” enables users to access the interface using an internet connection from most devices, including Apple and Android phones.

Finally, Fishbowl offers its own POS system, employee time tracking tools, EDI (electronic data interchange), and link-ups for Zoho and Salesforce.

NetSuite Integrations

Rated 3.5/5 for Integrations

NetSuite integrations work slightly differently compared to most other inventory management providers. Rather than offer a library of connectors built by its own development team, users have access to integrations in the App Suite, all of which have been created by third-party services. NetSuite has been around for a long time, and the integrations library is very extensive. But just remember that additional functionality comes with a price-tag.

Retailers that want to link up with third-party marketplaces like Amazon, Etsy, Walmart, and so on, can take advantage of the FarApp integration. NetSuite doesn’t offer any in-house functionality for multi-channel sales in this regard, so you’ll need the app.

ShipJunction, ShipStation, Pacejet, and Descartes Shipping are the most popular shipping apps and extend the order management functionality offered by NetSuite. In terms of ecommerce connectors, virtually all major platforms are provided for, including Magento, Shopify, WooCommerce, BigCommerce, and others. Most of these add-ons have been created by Celigo.

Notably, NetSuite also offers an array of apps for catering to international audiences, enabling users to manage multiple currencies, languages, international shipping locations, and so on. If you’ve struggled to find an inventory management solution that allows you to serve a global market effectively, then you will definitely like what’s on offer.

Fishbowl Warehouse is our winner for integrations

How much do they cost?

Everyone’s favourite topic - pricing. Let's dive in to see if Fishbowl Warehouse or NetSuite offers better value for money.

How much does Fishbowl Warehouse cost?

Rated 4/5 for Pricing

Evaluating the pricing of Fishbowl Warehouse is a little tricky. It’s one of the few apps that doesn’t operate a subscription or software-as-a-service model, making comparisons with competitors pretty much redundant.

Although Fishbowl does have a high up-front cost - plans start at $4,395 with additional fees for extra users/licenses - once you’ve purchased the software, you own it outright. In the longer-term, this can be significantly more cost-effective than paying a monthly fee.

Just remember that you only get support, training, and updates for one year. You’ll have to pay for a one, two, or three-year package after that.

How much does NetSuite cost?

Rated 3.5/5 for Pricing

NetSuite doesn’t publish pricing, so it’s difficult to evaluate “value for money” thoroughly. It’s likely that the base licence for the core financials and inventory management software is around $1000 per month with an additional $100 per user per month.

Optional modules, which provide functionality across ecommerce, analytics, customer management, and so on, will increase the monthly total. For a company looking for a custom ERP, and not just an inventory management solution, this may be a cost-effective prospect.

It’s also important to note that integrations come with an additional monthly fee. So make sure to include the price of any that you’ll need in the final estimate.

Fishbowl Warehouse is our winner for cost

Help and Support

If things go wrong (and they often do) you need to know someone’s there to help get you back on track. So, how does Fishbowl Warehouse's and NetSuite's support measure up?

How good is Fishbowl Warehouse support?

Rated 4.5/5 for Help and Support

The help and support package provided by Fishbowl is fairly comprehensive. When you purchase a license, you’ll have access to customer support for one year, after which you’ll need to pay extra, including for software updates.

Support is available via email (6am - 6pm MST), phone (6am - 6pm MST), and online chat (8am - 5pm). It’s possible to make an unlimited amount of phone calls under ten minutes but there is an allowance for calls over ten minutes. Additional support options are also available, such as access to a training assistant for help getting set up.

The documentation and training videos are extensive and straightforward.

How good is NetSuite support?

Rated 4/5 for Help and Support

Overall, the level and quality of support offered by NetSuite are good, even if the system is a little convoluted.

Users can choose between “Basic” and “Premium” customer service. Both packages include 24/7 support for “severity one” issues. The “Premium” plan” also provides business hours help with “severity three” and “severity four” issues. The support team is reached via the phone and support tickets/email. Users also have the option to join the community support forum and access the technical troubleshooting portal.

The training materials are of high quality, with an online area dedicated to educational resources. It’s also possible to work with an “Education Advisor” to streamline onboarding.

Fishbowl Warehouse is our winner for support

The Bottom Line

The final say. Let's wrap up our thoughts on each platform.

Fishbowl Warehouse: Our Verdict

Fishbowl Warehouse fills a unique gap in the market. It’s a desktop solution for small and medium-sized retailers that need access to a powerful array of features. Functionality covers everything you would expect and more. Standout features include the extensive library of integrations, multi-device access, and superb customer support.

If you prefer to own your software outright, then Fishbowl Warehouse is a great option. Over time, you will likely save hundreds (if not thousands) of dollars. Just be prepared to handle the backend side of things yourself. Or you can, of course, always opt to store your data on Fishbowl servers instead for an extra cost.

NetSuite: Our Verdict

NetSuite is unlike many other inventory management solutions in that it forms part of a broader enterprise resource planning app. Keep in mind that ecommerce and inventory tools are offered in conjunction with Netsuite’s accounting and financial features. If you already have a financial management system, then you should probably consider an alternative solution.

If, on the other hand, you’re in the market for a highly customizable, cost-effective, and comprehensive app that transcends the boundaries of typical inventory management software, then it’s an option that’s well worth considering. The integrations library is also one of the biggest we’ve ever seen.

It’s suitable for companies of all sizes, and the free trial is an excellent starting point for retailers that are drawn to it.

Overall, we found Fishbowl Warehouse to be the better inventory management platform.

Stackupp is reader supported. If you buy through links on our site we may earn an affiliate commission. © 2021 | Privacy Policy