Looking for ecommerce software? Here's how Ecwid and Storenvy stack up.
Daniel Adams and Mark Hammersley
Last updated 2o July 2020
4.1 Stackupp rating
$ 15.00 / month
Best forAll retailers that need a powerful store added to their existing site - without the need to change their CMS (content management system), site design, or hosting - will find Ecwid an attractive option.
3.6 Stackupp rating
$ 14.99 / month
Best forsmaller, independent retailers that want access to an active marketplace along with the freedom to design their own store.
Can't decide between Ecwid and Storenvy?
Find the best platform for you with our side by side comparison of Ecwid and Storenvy. See how each platform stacks up across ease of use, design, support and value for money.
Let the comparison begin. Don't worry, we'll guide you.
Ecwid fills a clear gap in the ecommerce solution market. It’s a fully-fledged platform for retailers that want to add a store to their existing site, whether it’s hosted on WordPress, Adobe Muse, Wix, Weebly, Squarespace or even Tumblr. Other platforms are also supported.
Ecwid also offers a number of industry-leading features. These include support for over fifty languages, in-built omnichannel selling (Facebook, Instagram, Amazon, eBay, etc.), and a raft of advertising and promotional features.
Ecwid ensures that your new store fits exactly with your current design and branding. If, however, you’re looking for a fully-hosted solution to build a new ecommerce site from scratch, alternatives like Shopify or BigCommerce are more feasible.
Looking for a robust ecommerce platform to add to your existing site? If you're also in the market for a solution that offers support for multiple languages along with in-built functionality for multi-channel listings, then Ecwid is a great option.
Storenvy describes itself as a “social marketplace”. Shoppers can like listings, add items to “collections”, and message sellers directly. As an option for online retailers, Storenvy sits between marketplace-only platforms like eBay and self-managed solutions like Shopify and Magento.
One of the great things about Storenvy is that it allows users to build their own fully-customized store, with an array of more advanced features, that can be hosted on a unique domain. This is in conjunction with listings on the main marketplace.
Pricing is also very reasonable, with a forever-free plan and relatively low monthly costs for premium packages.
you’re a small or medium independent retailer (less than 5000 listings) looking for an easy-to-use solution that will provide access to an established marketplace.
Our first comparison criteria, ease of use. Why? Because it’s the most important.
Think about it. You don’t want to invest a lot of your precious time setting up an online store and tweaking the design only to find out that it’s a pain in the butt to manage day to day.
We take a look at how simple the Ecwid and Storenvy platforms are to run.
Ecwid’s central dashboard, from where users manage product listings, inventory, and shipping, is straightforward and intuitive. Because Ecwid is designed with multi-channel selling in mind, it’s also easy to list and manage products on third-party platforms like Facebook, Instagram, eBay, Amazon, and others. Installation on platforms like WordPress and Wix is also very streamlined.
Clean and easy to interface with our website and Square for payment processing.
I have really enjoyed using Ecwid. Their customer service is very speedy and things are easy to use.
I've liked it so far. It's easy to use, and easy to add on new products.
Storenvy is one of the easiest-to-use solutions we’ve reviewed. People with little design and technical experience will find it particularly appealing. It’s a browser-based solution and a central dashboard provides access to various areas for managing store operations, including orders, marketing, marketplace listings, storefront design, and so on. The website builder - which allows for limited CSS and HTML changes - is also very intuitive.
The initial set-up can be a little complicated, but overall we found that managing day-to-day tasks was straightforward.
"Storenvy is super customizable and I really appreciate that. Etsy is bigger and a bit more well known, though."
"I've been on Storenvy for awhile now and it's pretty simple."
"I like Storenvy! It's free to make a store and list stuff, but they take a processing fee."
It's a draw!
Powerful features are great, but we all know first impressions count. So, do Ecwid and Storenvy templates actually look any good? See for yourself. We outline each platforms design options, plus showcase a few real life examples.
Because Ecwid integrates with existing sites, users don’t have access to any templates or a site-builder. In terms of look-and-feel, your Ecwid store will sit in the “wrapper” of your current design.
You can adjust individual page settings - such as the size of product images and the layout of elements like the “Buy Now” button and the product description - from the “Design” tab in Ecwid. It’s also possible to make CSS changes via the CSS editor.
Ecwid offers a library of apps which further extend the functionality of the Ecwid editor. A straightforward site-builder is available on the free plan (which is the only option that is fully hosted on Ecwid).
Storenvy has a website builder along with an HTML and CSS editor. Users with coding experience can make virtually any changes they want. Non-technical users, on the other hand, have more limited control over their storefront. Using only the site-builder, it’s possible to change colors, text, banners, background images, and certain parts of the layout. Retailers have access to a range of themes, some of which have an extra charge (usually around thirty dollars). It’s also possible to purchase a custom domain name for your store.
While the design features aren’t out of this world, they’re very easy to use and among the best we’ve seen for an independent store that’s coupled with a third-party marketplace.
Ecwid is our winner for design
Everyone’s favourite topic - pricing. Let's dive in to see if Ecwid or Storenvy offers better value for money.
Ecwid is generally very competitive on price. The entry-level “Venture” plan is $15/month, and the top-tier business plan costs $99/month. There are discounts for paying annually.
What’s more, the “free forever” plan, which includes hosting by Ecwid (the other plans do not), is one of the best on the market.
Just remember, because Ecwid is an integration, rather than a fully-hosted solution, you will have to take care of hosting, domains, bandwidth, etc. This will certainly add extra costs to the overall price.
The one downside of Ecwid is that some features - like POS (point of sale), unlimited products, and priority support - are only available on the top plan.
Storenvy provides very good value for money, especially when compared to other ecommerce platforms, which can run up to hundreds of dollars.
There are three plans available. “Hobbyist” is free and allows for up to 1000 listings. “Plus” is $14.99/month and has additional features like discounts. “Pro” is $29.99/month and includes automation tools.
Payments are handled via either Stripe or Paypal, and associated fees apply. There are no additional fees for products sold through your store. If an item is sold via a listing on the marketplace, you will be charged 15% of the final sale price (which includes shipping).
Retailers can also opt in to the “Managed Marketing” scheme. If you decide to do this, Storenvy will advertise products on your behalf on sites like Facebook and Google, taking 25% of each sale.
It's a draw!
If things go wrong (and they often do) you need to know someone’s there to help get you back on track. So, how does Ecwid's and Storenvy's support measure up?
The support options available depend on the plan that you subscribe to. Only support tickets are offered on the free plan (with a 24-hr maximum turnaround). Live chat is available on the “Venture” plan, and phone callbacks are included on the mid-tier “Business” plan. The “Unlimited plan” provides priority support which pushes your request to the front of the line. It’s a slight drawback that Ecwid doesn’t offer more support options on the lower plans.
Customer service for sellers is a bit of a mixed bag on Storenvy. Technical support is via email or the contact form. There is no phone or live-chat assistance. What’s more, it can take up to twenty-four hours to receive a response. There are no premium support packages on the paid plans.
Reviews online of individuals who have interacted with the support team are mixed, with many citing poor experiences. That said, it’s important to remember that the majority of online reviews are from customers (not fellow sellers) and independent store-owners are often responsible for handling issues, so Storenvy isn’t always to blame.
Retailers also have access to extensive documentation and a Facebook community group.
Ecwid is our winner for support
The final say. Let's wrap up our thoughts on each platform.
Overall, we were very impressed with Ecwid. It targets a clear section of the retail market - businesses that want to add a store to their existing site while maintaining their current design and backend - and offers a feature-rich, intuitive platform. It’s also difficult to argue with the “forever free” plan.
We also like the high degree of functionality for omnichannel sales, with native capabilities for Instagram, Facebook, Amazon, eBay, Amazon, and a host of other third-party marketplaces. Support for over fifty languages is another added bonus.
Finally, the central dashboard is intuitive and easy to use. While the overall look-and-feel of the store will be determined by the “parent site” (Wix, WordPress, Squarespace, etc.), making edits to templates for product listings, category pages, or the store homepage are simple processes.
So what about the downsides? While support options could be more varied, and certain features are not available on the lower-priced plans, there aren’t any major issues. Just remember, if you’re looking for a fully-hosted solution that allows you to build a new site from scratch and manage everything from one central dashboard, Ecwid isn’t suitable. If, however, you have an existing site, or you want to use your favourite CMS or website editor, then Ecwid is well worth considering.
We think that Storenvy is one of the best solutions available to small independent sellers. It combines all the benefits of a fully independent store with access to an active marketplace. What’s more, additional services like “Managed Marketing” (Storenvy will market your products through third-party sites like Facebook) can be immensely useful to retailers without much advertising experience. It also has an excellent free plan and a fair, transparent pricing structure.
Larger retailers will find it insufficient for their needs and a more feature-rich platform like Shopify, BigCommerce, Magento, etc. will be preferable. That said, there are still opportunities for these retailers to take advantage of the marketplace.
Overall, we found Ecwid to be the better ecommerce platform.
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