Looking for ecommerce software? Here's how WooCommerce and Storenvy stack up.
Daniel Adams and Mark Hammersley
Last updated 10o July 2020
3.8 Stackupp rating
Best forIf you want to run your store on WordPress, then WooCommerce is hands-down the best choice. It’s ideal for small and medium-sized retailers, but larger enterprises might struggle.
3.6 Stackupp rating
$ 14.99 / month
Best forsmaller, independent retailers that want access to an active marketplace along with the freedom to design their own store.
Can't decide between WooCommerce and Storenvy?
Find the best platform for you with our side by side comparison of WooCommerce and Storenvy. See how each platform stacks up across ease of use, design, support and value for money.
Let the comparison begin. Don't worry, we'll guide you.
WooCommerce is an open-source ecommerce platform for WordPress users. It’s one of the world’s most popular ecommerce platforms, and retailers can add unlimited products.
WooCommerce has a lot of great features, including an intuitive management dashboard, an extensive integration and theme library, and an active community. What’s more, WooCommerce is completely customizable and completely free.
While WordPress users won’t find a better solution than WooCommerce, there are downsides.
Because WooCommerce isn’t a hosted solution like Shopify or BigCommerce, you are responsible for taking care of backend tasks like hosting, security and maintenance. Some features that larger retailers require are also missing.
Use Woocommerce if you like WordPress and want an easy-to-use ecommerce solution. It’s ideal for smaller retailers that are familiar with WordPress and are looking for a cost-effective platform.
Storenvy describes itself as a “social marketplace”. Shoppers can like listings, add items to “collections”, and message sellers directly. As an option for online retailers, Storenvy sits between marketplace-only platforms like eBay and self-managed solutions like Shopify and Magento.
One of the great things about Storenvy is that it allows users to build their own fully-customized store, with an array of more advanced features, that can be hosted on a unique domain. This is in conjunction with listings on the main marketplace.
Pricing is also very reasonable, with a forever-free plan and relatively low monthly costs for premium packages.
you’re a small or medium independent retailer (less than 5000 listings) looking for an easy-to-use solution that will provide access to an established marketplace.
Our first comparison criteria, ease of use. Why? Because it’s the most important.
Think about it. You don’t want to invest a lot of your precious time setting up an online store and tweaking the design only to find out that it’s a pain in the butt to manage day to day.
We take a look at how simple the WooCommerce and Storenvy platforms are to run.
WooCommerce is very easy to use. A set-up wizard walks you through the initial process of setting up your store.
Carrying out typical ecommerce tasks, like adding product inventory, processing orders, and launching promotions and discounts, is straightforward. WooCommerce offers a simple and intuitive dashboard that WordPress users will find familiar.
Choosing a theme and integrating with third-party services (like shipping providers, payment gateways, and email marketing apps) is also relatively straightforward. WooCommerce utilizes “extensions” to offer an array of features, although some of these extensions are quite pricey.
If you have any problems, you can pay for dedicated support or consult the large community of WooCommerce users.
“The best eCommerce platform available!”
“Such a good product running perfect for 6 months now. Thanks and keep up the good work.”
“This is incredible shopping cart. So professional solution with huge amount of add-ons. Thank you for your work!”
Storenvy is one of the easiest-to-use solutions we’ve reviewed. People with little design and technical experience will find it particularly appealing. It’s a browser-based solution and a central dashboard provides access to various areas for managing store operations, including orders, marketing, marketplace listings, storefront design, and so on. The website builder - which allows for limited CSS and HTML changes - is also very intuitive.
The initial set-up can be a little complicated, but overall we found that managing day-to-day tasks was straightforward.
"Storenvy is super customizable and I really appreciate that. Etsy is bigger and a bit more well known, though."
"I've been on Storenvy for awhile now and it's pretty simple."
"I like Storenvy! It's free to make a store and list stuff, but they take a processing fee."
Storenvy is our winner for ease of use
Powerful features are great, but we all know first impressions count. So, do WooCommerce and Storenvy templates actually look any good? See for yourself. We outline each platforms design options, plus showcase a few real life examples.
WooCommerce is one of the most customizable ecommerce platforms on the market. The WordPress editor makes it easy for users with no coding experience to tweak their storefront.
Deeper backend changes are also possible because WooCommerce is built on open-source software. Plugins allow for a host of minor changes, while more experienced developers can alter virtually any aspect of the core files.
If you don’t have any coding experience but want to make more complex changes, you can always enlist the help of a WooCommerce developer.
Along with a handful of free themes, WooCommerce offers a number of paid themes, most of which cost $39.
Storenvy has a website builder along with an HTML and CSS editor. Users with coding experience can make virtually any changes they want. Non-technical users, on the other hand, have more limited control over their storefront. Using only the site-builder, it’s possible to change colors, text, banners, background images, and certain parts of the layout. Retailers have access to a range of themes, some of which have an extra charge (usually around thirty dollars). It’s also possible to purchase a custom domain name for your store.
While the design features aren’t out of this world, they’re very easy to use and among the best we’ve seen for an independent store that’s coupled with a third-party marketplace.
WooCommerce is our winner for design
Everyone’s favourite topic - pricing. Let's dive in to see if WooCommerce or Storenvy offers better value for money.
WooCommerce operates a unique revenue model. The basic plugin is free. Assuming that you have a WordPress site already, you can get up and running without having to pay anything.
WooCommerce makes money by selling plugins, themes, and support. So it’s important to account for these costs. Certain features that many retailers would consider essential, such as customer reviews, geo-targeting, customer services, and discount codes, can only be added through extensions that often cost several hundred dollars.
What’s more, customer support is only offered for WooCommerce products and via support tickets. For customization support, you’ll need to hire a WooCommerce developer, which can be costly.
Storenvy provides very good value for money, especially when compared to other ecommerce platforms, which can run up to hundreds of dollars.
There are three plans available. “Hobbyist” is free and allows for up to 1000 listings. “Plus” is $14.99/month and has additional features like discounts. “Pro” is $29.99/month and includes automation tools.
Payments are handled via either Stripe or Paypal, and associated fees apply. There are no additional fees for products sold through your store. If an item is sold via a listing on the marketplace, you will be charged 15% of the final sale price (which includes shipping).
Retailers can also opt in to the “Managed Marketing” scheme. If you decide to do this, Storenvy will advertise products on your behalf on sites like Facebook and Google, taking 25% of each sale.
It's a draw!
If things go wrong (and they often do) you need to know someone’s there to help get you back on track. So, how does WooCommerce's and Storenvy's support measure up?
WooCommerce support is a mixed bag. Because it’s a free WordPress plugin, customer service is not included as part of the core package.
If you need dedicated technical support, you’ll have to hire a “WooExpert”. WooCommerce provides basic general support and dedicated support for paid products like themes and extensions through help tickets.
That said, WooCommerce has an active community of users that are happy to help solve minor problems, along with extensive documentation.
Customer service for sellers is a bit of a mixed bag on Storenvy. Technical support is via email or the contact form. There is no phone or live-chat assistance. What’s more, it can take up to twenty-four hours to receive a response. There are no premium support packages on the paid plans.
Reviews online of individuals who have interacted with the support team are mixed, with many citing poor experiences. That said, it’s important to remember that the majority of online reviews are from customers (not fellow sellers) and independent store-owners are often responsible for handling issues, so Storenvy isn’t always to blame.
Retailers also have access to extensive documentation and a Facebook community group.
WooCommerce is our winner for support
The final say. Let's wrap up our thoughts on each platform.
WooCommerce has many positives and only a handful of negatives.
If you’re thinking about WooCommerce, first make sure you wouldn’t prefer a fully-hosted solution like Shopify or Big Commerce. Out-of-the-box solutions come with dedicated customer service, an array of features, and all backend tasks are taken care of.
If, however, you’re looking for a cost-effective solution that integrates seamlessly with WordPress, and don’t mind looking after hosting yourself, then WooCommerce is ideal. A large library of extensions means that you won’t miss any features, and an active community of users is on hand to help you troubleshoot any issues.
What’s more, as an open-source platform, WooCommerce allows for almost unlimited customization.
Evaluate the cost of extensions and hosting before you decide to go all-in. And don’t be afraid to give WooCommerce a test-drive. It’s free, after all.
We think that Storenvy is one of the best solutions available to small independent sellers. It combines all the benefits of a fully independent store with access to an active marketplace. What’s more, additional services like “Managed Marketing” (Storenvy will market your products through third-party sites like Facebook) can be immensely useful to retailers without much advertising experience. It also has an excellent free plan and a fair, transparent pricing structure.
Larger retailers will find it insufficient for their needs and a more feature-rich platform like Shopify, BigCommerce, Magento, etc. will be preferable. That said, there are still opportunities for these retailers to take advantage of the marketplace.
Overall, we found WooCommerce to be the better ecommerce platform.
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