Looking for ecommerce software? Here's how Storenvy and Etsy stack up.
Last updated 29o July 2020
3.6 Stackupp rating
$ 14.99 / month
Best forsmaller, independent retailers that want access to an active marketplace along with the freedom to design their own store.
3.8 Stackupp rating
$ 10.00 / month
Best forsmall retailers that sell vintage items, handmade products, or craft supplies.
Can't decide between Storenvy and Etsy?
Find the best platform for you with our side by side comparison of Storenvy and Etsy. See how each platform stacks up across ease of use, design, support and value for money.
Let the comparison begin. Don't worry, we'll guide you.
Storenvy describes itself as a “social marketplace”. Shoppers can like listings, add items to “collections”, and message sellers directly. As an option for online retailers, Storenvy sits between marketplace-only platforms like eBay and self-managed solutions like Shopify and Magento.
One of the great things about Storenvy is that it allows users to build their own fully-customized store, with an array of more advanced features, that can be hosted on a unique domain. This is in conjunction with listings on the main marketplace.
Pricing is also very reasonable, with a forever-free plan and relatively low monthly costs for premium packages.
you’re a small or medium independent retailer (less than 5000 listings) looking for an easy-to-use solution that will provide access to an established marketplace.
Etsy is a well-known marketplace and ecommerce platform for retailers that offer vintage items, handmade products, and craft supplies.
It’s a straightforward, cost-effective option for small businesses and individuals with an inventory that meets Etsy requirements. By running your store on Etsy, you’ll avoid many of the challenges that come hand-in-hand with larger solutions like Shopify and WooCommerce, while also gaining access to one of the world’s largest third-party marketplaces. You can upgrade to Etsy’s separate solution, called Patterns, which enables you to build your own store and sell whatever you like on it while still using the Etsy engine.
Retailers with diverse inventories and high product turnover, however, will almost certainly need a more feature-rich platform.
you’re a small independent retailer specializing in handmade or vintage items (or craft supplies). Etsy has a forever-free plan, along with an inexpensive premium option, so it’s an incredibly cost-effective solution.
Our first comparison criteria, ease of use. Why? Because it’s the most important.
Think about it. You don’t want to invest a lot of your precious time setting up an online store and tweaking the design only to find out that it’s a pain in the butt to manage day to day.
We take a look at how simple the Storenvy and Etsy platforms are to run.
Storenvy is one of the easiest-to-use solutions we’ve reviewed. People with little design and technical experience will find it particularly appealing. It’s a browser-based solution and a central dashboard provides access to various areas for managing store operations, including orders, marketing, marketplace listings, storefront design, and so on. The website builder - which allows for limited CSS and HTML changes - is also very intuitive.
The initial set-up can be a little complicated, but overall we found that managing day-to-day tasks was straightforward.
"Storenvy is super customizable and I really appreciate that. Etsy is bigger and a bit more well known, though."
"I've been on Storenvy for awhile now and it's pretty simple."
"I like Storenvy! It's free to make a store and list stuff, but they take a processing fee."
You won’t find a platform that is easier to use than Etsy. This is partly due to the fact that there aren’t lots of complex features (which some might see as a downside) and partly due to the simple, intuitive design of the seller dashboard. Etsy makes essential tasks, like creating listings and generating reports, nearly effortless.
“Discovering Etsy and opening a shop enabled me to take control of sales.”
“Etsy has allowed me to build an international customer base that already appreciates handmade products.”
“Etsy has been an incredible experience for me.”
Powerful features are great, but we all know first impressions count. So, do Storenvy and Etsy templates actually look any good? See for yourself. We outline each platforms design options, plus showcase a few real life examples.
Storenvy has a website builder along with an HTML and CSS editor. Users with coding experience can make virtually any changes they want. Non-technical users, on the other hand, have more limited control over their storefront. Using only the site-builder, it’s possible to change colors, text, banners, background images, and certain parts of the layout. Retailers have access to a range of themes, some of which have an extra charge (usually around thirty dollars). It’s also possible to purchase a custom domain name for your store.
While the design features aren’t out of this world, they’re very easy to use and among the best we’ve seen for an independent store that’s coupled with a third-party marketplace.
Design flexibility and freedom isn’t one of Etsy’s strongest points. Most Etsy stores look very similar, and there’s a reason for this: Etsy only offers a limited number of customization options.
As a seller, you can change the colours, fonts, and photo styles in your store. You’ll also be able to upload a unique logo and banner - which has the option of a photo “carousel” - and set a homepage description.
Users of the Etsy Plus premium plan will have access to a handful of additional features, such as the option to highlight top-performing products on the homepage.
Customizing your store is a very fast and straightforward process. While design freedom is limited, this won’t be a problem for people with little development experience who already like the standard Etsy storefront.
Everyone’s favourite topic - pricing. Let's dive in to see if Storenvy or Etsy offers better value for money.
Storenvy provides very good value for money, especially when compared to other ecommerce platforms, which can run up to hundreds of dollars.
There are three plans available. “Hobbyist” is free and allows for up to 1000 listings. “Plus” is $14.99/month and has additional features like discounts. “Pro” is $29.99/month and includes automation tools.
Payments are handled via either Stripe or Paypal, and associated fees apply. There are no additional fees for products sold through your store. If an item is sold via a listing on the marketplace, you will be charged 15% of the final sale price (which includes shipping).
Retailers can also opt in to the “Managed Marketing” scheme. If you decide to do this, Storenvy will advertise products on your behalf on sites like Facebook and Google, taking 25% of each sale.
At first glance, Etsy looks like one of the most cost-effective ecommerce solutions on the market. It has a forever-free plan and even the premium option, Etsy Plus, only costs ten dollars per month. “Pattern by Etsy”, a service which allows you to run an “independent” online store on your own domain (in conjunction with your Etsy store) only costs $15 a month.
But it’s crucial to take account of fees. Retailers are charged $0.20 for every listing. When a sale is made, Etsy takes a 5% transaction fee, along with a 4% payment processing charge, which amounts to nearly 10% of the overall item price.
If you only process low sales volume, then these fees can be viable. With higher volumes, however, Etsy becomes less feasible.
If things go wrong (and they often do) you need to know someone’s there to help get you back on track. So, how does Storenvy's and Etsy's support measure up?
Customer service for sellers is a bit of a mixed bag on Storenvy. Technical support is via email or the contact form. There is no phone or live-chat assistance. What’s more, it can take up to twenty-four hours to receive a response. There are no premium support packages on the paid plans.
Reviews online of individuals who have interacted with the support team are mixed, with many citing poor experiences. That said, it’s important to remember that the majority of online reviews are from customers (not fellow sellers) and independent store-owners are often responsible for handling issues, so Storenvy isn’t always to blame.
Retailers also have access to extensive documentation and a Facebook community group.
Etsy has an excellent support package, even on its free plan. Along with one of the largest seller communities on the web and extensive and in-depth training materials, users can also take advantage of live-chat and phone service.
Inexperienced retailers, in particular, will find a lot to like in the comprehensive tutorials and “seller handbook”. The online forum, through which users can join “teams” to exchange ideas and collaborate, is an excellent learning tool.
All support options are accessible from a tab in the seller dashboard, so assistance is easy to find when you need it.
The final say. Let's wrap up our thoughts on each platform.
We think that Storenvy is one of the best solutions available to small independent sellers. It combines all the benefits of a fully independent store with access to an active marketplace. What’s more, additional services like “Managed Marketing” (Storenvy will market your products through third-party sites like Facebook) can be immensely useful to retailers without much advertising experience. It also has an excellent free plan and a fair, transparent pricing structure.
Larger retailers will find it insufficient for their needs and a more feature-rich platform like Shopify, BigCommerce, Magento, etc. will be preferable. That said, there are still opportunities for these retailers to take advantage of the marketplace.
Retailers considering Etsy should understand that it isn’t an ecommerce platform in the traditional sense. It’s not a standalone app like Shopify, WooCommerce, and BigCommerce. You should only consider it as an option if you’re planning to sell your products to the broader Etsy marketplace.
If you do fall into that category, however, then you’ll find a lot to like - it’s a streamlined, easy-to-use platform at a fantastic price.
Furthermore, Etsy “Pattern” enables retailers to have a store at their own domain that isn’t bound by typical Etsy restrictions but is still managed from the central store manager. If you think it might be for you, sign up for a free account and give it a whirl.
Overall, we found Etsy to be the better ecommerce platform.
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