Looking for ecommerce software? Here's how 3dcart and eBay stack up.
Matthew Taylor and Mark Hammersley
Last updated 2o July 2020
4.4 Stackupp rating
$ 19.00 / month
Best for3dcart is one of the “big boys” of hosted ecommerce platforms, catering to businesses of all sizes.
3.5 Stackupp rating
Best forretailers that intend to sell mainly through eBay or want to expand their existing market.
Can't decide between 3dcart and eBay?
Find the best platform for you with our side by side comparison of 3dcart and eBay. See how each platform stacks up across ease of use, design, support and value for money.
Let the comparison begin. Don't worry, we'll guide you.
3dcart is a widely-used and fully-hosted ecommerce platform that comes with an extensive set of features.
Like Shopify, 3dcart offers packages for retailers of all sizes. Smaller online sellers can take advantage of a site-builder and straightforward management dashboard. Larger retailers, on the other hand, can choose from a comprehensive premium plan or several enterprise options (for stores turning over millions of dollars).
For retailers that want to start on a smaller plan but are expecting to scale, 3dcart will be particularly attractive.
On the negative side, absolute beginners may benefit from a more intuitive, streamlined platform like Weebly or Squarespace. The themes aren’t the most visually-pleasing that we’ve seen, either.
Use if you’re a large retailer looking for a fully-hosted solution with a wide feature set, extensive customizability, and excellent customer support. Equally, smaller retailers that are expecting to scale should consider 3dcart.
As an ecommerce retailer, you’ve likely already heard of eBay. Most people know it as the web’s leading auction site. But eBay also offers a suite of tools for businesses. Retailers can use the eBay ecommerce platform either as their sole store or in conjunction with their self-hosted website.
Tools for businesses include the “Selling Manager”, of which there is both a free and a paid version; “File Manager”, for high-volume sellers; “eBay shops”, which enable you to build your own dedicated storefront; and a large library of integrations and third-party tools.
Consider using eBay if you want to leverage the marketplace’s existing audience, or if you’re looking for a straightforward solution that doesn’t come with the hassle of building a store from scratch.
you want to take advantage of eBay’s large marketplace, want to grow your sales by establishing a presence on eBay in conjunction with your existing ecommerce store.
Our first comparison criteria, ease of use. Why? Because it’s the most important.
Think about it. You don’t want to invest a lot of your precious time setting up an online store and tweaking the design only to find out that it’s a pain in the butt to manage day to day.
We take a look at how simple the 3dcart and eBay platforms are to run.
3dcart offers a site-builder and collection of ready-made themes for beginners, along with an advanced editor for developers. Setting up a store for the first time is a straightforward process.
Because 3dcart has a huge array of features, the interface can feel a little overwhelming at first. And it doesn’t boast the same level of intuitiveness as some other platforms.
That said, once users are familiar with the various features, store-management becomes easy. Extensive video and written tutorials are also provided.
I like it. At first it was a bit over whelming. I am self taught, so just had to figure things out my self.
I would never use another shopping cart software. I started using them in 2010. They have always been light years ahead of the others.
I like 3Dcart. I have been using them for about 10 years.
eBay is very easy to use. Sellers without any technical knowledge or limited experience navigating an ecommerce dashboard will find it particularly appealing.
The business tools, like Selling Manager Pro and File Exchange, are intuitive and straightforward and come with extensive documentation. If you’re comfortable with the normal eBay dashboard, then you won’t have a problem adapting to the more advanced features.
"It was through eBay that we were able to realise the potential we had."
"It was so incredible getting my first sale within 24 hours. We were literally jumping with joy."
“Selling Manager Pro suits me fine with only around 130 items per month going out.”
eBay is our winner for ease of use
Powerful features are great, but we all know first impressions count. So, do 3dcart and eBay templates actually look any good? See for yourself. We outline each platforms design options, plus showcase a few real life examples.
Generally speaking, 3dcart excels when it comes to design flexibility. Developers and designers that are seeking a solution that balances a high level of customizability with the benefits of a fully-hosted plan should definitely consider this platform.
Retailers will little design experience will also benefit from a solid website builder that allows them to make changes to their site’s look-and-feel and layout options. The one downside is that the free templates are a little lacking in terms of visual appeal.
Experienced developers can take advantage of the theme editor. A REST API is available for the creation of apps to add extra functionality to 3dcart’s existing feature-set.
eBay doesn’t offer much in the way of design flexibility. Shops and listings follow a standard template. In terms of the storefront, users can modify the logo, banner image, and description. It’s also possible to alter the navigation section on the left side of the store by creating various categories and subcategories.
In regards to the listings, sellers have control over the title, variation options (colour, size, model, etc.), and initial description.
The central overview area can also be used to add further product information and extra pictures.
If you’re looking for a high level of design freedom, then it’s probably fair to say that eBay isn’t the solution for you. If, on the other hand, you’re happy to work within the constraints of eBay’s storefront, then there won’t be any issues.
3dcart is our winner for design
Everyone’s favourite topic - pricing. Let's dive in to see if 3dcart or eBay offers better value for money.
3dcart is very competitive when it comes to pricing. The lowest-priced “Startup” plan, which has everything you need to run an online store (unlike some other ecommerce platforms where the entry-level plans have limited feature-sets), costs $19/month. There are no extra transaction fees on any of the packages. New users can also sample the software with a 15-day free trial.
The top “Pro” plan, which is suitable for stores making up to $1 million in sales per year, and comes with omnichannel sales, 24/7 support, and unlimited bandwidth and product listings, costs $229/month. There are significant discounts for a yearly subscription across all plans. 3dcart is also one of the few ecommerce platforms to publicly show it’s enterprise options, which begin at $499.99 a month for stores making up to $5 million a year.
Depending on the specifics of your situation, including your volume of sales, the size of your existing market, and your return-on-investment from advertising, eBay may fall at either end of the spectrum when it comes to value from money, from absolutely excellent to jaw-droppingly terrible.
The business tools themselves aren’t particularly expensive - Selling Manager Pro will set you back by $15.99/month and a “Premium Store”, which allows for 1000 free fixed-price listings per month, will cost you $59.95/month. Compared to most ecommerce platforms, those fees are very good.
The main costs, however, lie in the “final value fee”. Whenever you make a sale, eBay will take around 10% of the sale amount (which includes the payment processing fee).
For smaller businesses, the total fee amount per month will likely be lower than what you would pay if you opted for your own store with a platform like Shopify or BigCommerce. For high-volume retailers catering to a market outside of eBay, however, final value fees will likely represent significant and unnecessary losses.
3dcart is our winner for cost
If things go wrong (and they often do) you need to know someone’s there to help get you back on track. So, how does 3dcart's and eBay's support measure up?
3dcart offers one of the best support packages on the market. All plans include live chat and help tickets. All but the lowest-priced option also offer 24/7 phone support. Customer reports regarding the quality of support are very positive.
Furthermore, users have access to extensive documentation and an active community of fellow retailers and developers.
eBay’s help and support package varies depending on which type of plan you purchase. Higher-level subscription options come with “eBay Concierge”, in which users have access to additional support options compared to the basic package. Basic customer support is mainly provided through email and live chat.
“Concierge” includes lower wait times, access to highly-trained members of the support team, and sales and marketing training. You’ll also receive extra assistance with negative reviews and listings that don’t meet eBay criteria.
Generally speaking, we’ve found eBay response times and the quality of customer support to be very good. Sellers also have access to extensive documentation and training materials.
3dcart is our winner for support
The final say. Let's wrap up our thoughts on each platform.
Overall, we were very impressed with 3dcart. Pricing is competitive, the feature-set is comprehensive, and there are plans to suit every type of online outlet, from small boutiques to international enterprise-level stores.
Features include support for multiple staff accounts, omnichannel sales, advertising automation, unlimited products and bandwidth, access to hundreds of payment processors, and more. Beginners can take advantage of a robust site-builder. And more experienced developers will find it easy to make deeper backend changes via the code editor or through the use of the REST API.
With all of that in mind, there are a small handful of downsides. Costs for apps can run into hundreds of dollars per month, there’s no support for multiple languages, and the quality of themes isn’t as high as some other providers. Smaller retailers that aren’t expecting to grow significantly might also prefer a more streamlined solution.
Our advice? If you’re looking for a powerful hosted solution that won’t break the bank, give 3dcart a whirl and see how the features work for you.
Consider using eBay as your primary ecommerce platform if you want access to the marketplace’s large customer base or if you’re looking for a streamlined, easy-to-use solution that doesn’t come with many of the hassles of running your own independent store. It has a wide selection of seller tools, solid customer support, and won’t break the bank.
Many well-known brands, like Adidas and Dell, also run eBay shops alongside their main websites to reach new customers.
If, however, you want full control of your store and plan to market directly to customers, then you will likely need a more advanced solution like Shopify, WooCommerce or BigCommerce.
Overall, we found 3dcart to be the better ecommerce platform.
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