3dcart Review

A review of 3dcart, a popular and fully-hosted ecommerce platform.

Matthew Taylor

Matthew Taylor

Last updated 2o July 2020


3dcart

4.4  Stackupp rating


Pricing from

$ 19.00 / month

Free Plan?

Trial


Best for

3dcart is one of the “big boys” of hosted ecommerce platforms, catering to businesses of all sizes.

3dcart is a widely-used and fully-hosted ecommerce platform that comes with an extensive set of features.

Like Shopify, 3dcart offers packages for retailers of all sizes. Smaller online sellers can take advantage of a site-builder and straightforward management dashboard. Larger retailers, on the other hand, can choose from a comprehensive premium plan or several enterprise options (for stores turning over millions of dollars).

For retailers that want to start on a smaller plan but are expecting to scale, 3dcart will be particularly attractive.

On the negative side, absolute beginners may benefit from a more intuitive, streamlined platform like Weebly or Squarespace. The themes aren’t the most visually-pleasing that we’ve seen, either.

Is 3dcart right for you?

Use if you’re a large retailer looking for a fully-hosted solution with a wide feature set, extensive customizability, and excellent customer support. Equally, smaller retailers that are expecting to scale should consider 3dcart.

Advantages

  • Wide range of plans for retailers of all sizes.
  • Extensive feature set, especially on the “Plus” and “Pro” plans.
  • Excellent 24/7 customer support options.

Drawbacks

  • There are a few “hidden” costs.
  • Understanding the central management dashboard takes a little time.
  • The free themes aren’t particularly visually attractive.

Ease of Use

Rated 4/5 for Ease of Use

3dcart offers a site-builder and collection of ready-made themes for beginners, along with an advanced editor for developers. Setting up a store for the first time is a straightforward process.

Because 3dcart has a huge array of features, the interface can feel a little overwhelming at first. And it doesn’t boast the same level of intuitiveness as some other platforms.

That said, once users are familiar with the various features, store-management becomes easy. Extensive video and written tutorials are also provided.

What customers are saying...

I like it. At first it was a bit over whelming. I am self taught, so just had to figure things out my self.
I would never use another shopping cart software. I started using them in 2010. They have always been light years ahead of the others.
I like 3Dcart. I have been using them for about 10 years.

Design Templates

Rated 4/5 for Design

Generally speaking, 3dcart excels when it comes to design flexibility. Developers and designers that are seeking a solution that balances a high level of customizability with the benefits of a fully-hosted plan should definitely consider this platform.

Retailers will little design experience will also benefit from a solid website builder that allows them to make changes to their site’s look-and-feel and layout options. The one downside is that the free templates are a little lacking in terms of visual appeal.

Experienced developers can take advantage of the theme editor. A REST API is available for the creation of apps to add extra functionality to 3dcart’s existing feature-set.

3dcart Examples

  • Steeda
    Steeda
Item 1 of 3

How much does 3dcart cost?

Rated 4.5/5 for Pricing

3dcart is very competitive when it comes to pricing. The lowest-priced “Startup” plan, which has everything you need to run an online store (unlike some other ecommerce platforms where the entry-level plans have limited feature-sets), costs $19/month. There are no extra transaction fees on any of the packages. New users can also sample the software with a 15-day free trial.

The top “Pro” plan, which is suitable for stores making up to $1 million in sales per year, and comes with omnichannel sales, 24/7 support, and unlimited bandwidth and product listings, costs $229/month. There are significant discounts for a yearly subscription across all plans. 3dcart is also one of the few ecommerce platforms to publicly show it’s enterprise options, which begin at $499.99 a month for stores making up to $5 million a year.

Help and Support

Rated 5/5 for Help and Support

3dcart offers one of the best support packages on the market. All plans include live chat and help tickets. All but the lowest-priced option also offer 24/7 phone support. Customer reports regarding the quality of support are very positive.

Furthermore, users have access to extensive documentation and an active community of fellow retailers and developers.

The Bottom Line

Overall, we were very impressed with 3dcart. Pricing is competitive, the feature-set is comprehensive, and there are plans to suit every type of online outlet, from small boutiques to international enterprise-level stores.

Features include support for multiple staff accounts, omnichannel sales, advertising automation, unlimited products and bandwidth, access to hundreds of payment processors, and more. Beginners can take advantage of a robust site-builder. And more experienced developers will find it easy to make deeper backend changes via the code editor or through the use of the REST API.

With all of that in mind, there are a small handful of downsides. Costs for apps can run into hundreds of dollars per month, there’s no support for multiple languages, and the quality of themes isn’t as high as some other providers. Smaller retailers that aren’t expecting to grow significantly might also prefer a more streamlined solution.

Our advice? If you’re looking for a powerful hosted solution that won’t break the bank, give 3dcart a whirl and see how the features work for you.

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