Looking for ecommerce software? Here's how 3dcart and BigCommerce stack up.
Last updated 2o July 2020
Best for3dcart is one of the “big boys” of hosted ecommerce platforms, catering to businesses of all sizes.
Best forSmall to medium retailers looking for a hosted and easy-to-use platform at a reasonable price-point.
Can't decide between 3dcart and BigCommerce?
Find the best platform for you with our side by side comparison of 3dcart and BigCommerce. See how each platform stacks up across ease of use, design, support and value for money.
Let the comparison begin. Don't worry, we'll guide you.
3dcart is a widely-used and fully-hosted ecommerce platform that comes with an extensive set of features.
Like Shopify, 3dcart offers packages for retailers of all sizes. Smaller online sellers can take advantage of a site-builder and straightforward management dashboard. Larger retailers, on the other hand, can choose from a comprehensive premium plan or several enterprise options (for stores turning over millions of dollars).
For retailers that want to start on a smaller plan but are expecting to scale, 3dcart will be particularly attractive.
On the negative side, absolute beginners may benefit from a more intuitive, streamlined platform like Weebly or Squarespace. The themes aren’t the most visually-pleasing that we’ve seen, either.
Use if you’re a large retailer looking for a fully-hosted solution with a wide feature set, extensive customizability, and excellent customer support. Equally, smaller retailers that are expecting to scale should consider 3dcart.
BigCommerce is a popular ecommerce platform with a number of solutions for small and medium-sized retailers. Custom enterprise plans are also available.
BigCommerce appeals particularly to users with limited development skills because of its usability out-of-the-box. That said, those wishing to make more complex backend changes can do so.
Smaller retailers experiencing growth are also drawn to BigCommerce because of its scalability features. The BigCommerce feature-set has everything you would expect, including responsive website templates, shopping cart, and payment integrations, single-page checkout, analytics, and more.
Retailers looking for a fully-hosted solution at a reasonable price point will find BigCommerce appealing. Customer service ratings are consistently high, and BigCommerce customers can take advantage of an active, helpful community of fellow users.
Use if you are a small to medium-sized retailer with limited development skills (or budget) and expecting your store to grow.
Our first comparison criteria, ease of use. Why? Because it’s the most important.
Think about it. You don’t want to invest a lot of your precious time setting up an online store and tweaking the design only to find out that it’s a pain in the butt to manage day to day.
We take a look at how simple the 3dcart and BigCommerce platforms are to run.
3dcart offers a site-builder and collection of ready-made themes for beginners, along with an advanced editor for developers. Setting up a store for the first time is a straightforward process.
Because 3dcart has a huge array of features, the interface can feel a little overwhelming at first. And it doesn’t boast the same level of intuitiveness as some other platforms.
That said, once users are familiar with the various features, store-management becomes easy. Extensive video and written tutorials are also provided.
I like it. At first it was a bit over whelming. I am self taught, so just had to figure things out my self.
I would never use another shopping cart software. I started using them in 2010. They have always been light years ahead of the others.
I like 3Dcart. I have been using them for about 10 years.
BigCommerce is very easy to use. After signing up, you’ll be guided through the process of setting up your store.
You can access essential features from the central BigCommerce dashboard, including product listings, customer information, analytics, app integrations, and more. Once your store is ready to go, day-to-day tasks of managing orders and content can be handled easily through the main interface. Adding new products and running reports are straightforward tasks.
One reason that BigCommerce doesn’t score a straight 10 out of 10 is because designing extra functionality beyond what’s offered directly can be tricky.
I've been on BigCommerce since 2010 and it's terrific. Support is great, and they're always improving the platform and coming out with new features. The app directory is robust but almost everything you need is already part of the main package.
We have been using Big Commerce for over 7 years now and love the functionality of it compared to other platforms. The online technical support is great too and we use this very often!
BigCommerce has been good to work with. The e-commerce store is easy to manage.
Powerful features are great, but we all know first impressions count. So, do 3dcart and BigCommerce templates actually look any good? See for yourself. We outline each platforms design options, plus showcase a few real life examples.
Generally speaking, 3dcart excels when it comes to design flexibility. Developers and designers that are seeking a solution that balances a high level of customizability with the benefits of a fully-hosted plan should definitely consider this platform.
Retailers will little design experience will also benefit from a solid website builder that allows them to make changes to their site’s look-and-feel and layout options. The one downside is that the free templates are a little lacking in terms of visual appeal.
Experienced developers can take advantage of the theme editor. A REST API is available for the creation of apps to add extra functionality to 3dcart’s existing feature-set.
BigCommerce offers a robust default design along with dozens of free and paid themes in the theme store. The themes on offer are well-optimized and cater to a range of ecommerce sectors and site preferences, including for both large and small catalogs.
Crucially, BigCommerce offers an intuitive storefront editor for managing your store’s frontend design, and you can tweak most aspects of the default theme. It’s possible to make limited CSS and HTML changes. Developers that want to build a theme from scratch can take advantage of the BigCommerce framework.
One drawback is paid themes can be quite pricey, running into several hundred dollars for the paid options. Nonetheless, you have a range of free themes to take advantage of.
Everyone’s favourite topic - pricing. Let's dive in to see if 3dcart or BigCommerce offers better value for money.
3dcart is very competitive when it comes to pricing. The lowest-priced “Startup” plan, which has everything you need to run an online store (unlike some other ecommerce platforms where the entry-level plans have limited feature-sets), costs $19/month. There are no extra transaction fees on any of the packages. New users can also sample the software with a 15-day free trial.
The top “Pro” plan, which is suitable for stores making up to $1 million in sales per year, and comes with omnichannel sales, 24/7 support, and unlimited bandwidth and product listings, costs $229/month. There are significant discounts for a yearly subscription across all plans. 3dcart is also one of the few ecommerce platforms to publicly show it’s enterprise options, which begin at $499.99 a month for stores making up to $5 million a year.
BigCommerce has three pricing options: £$29.95/month, $79.95/month, and $249.95/month. There is also an enterprise edition that includes unlimited API calls, price lists, and ShipperHQ (a leading rules engine for working out shipping prices). You can save a little on the monthly fee by opting to pay annually. There are no up-front fees for getting started, and 24/7 support is included at all price-points. There is also a two-week free trial to sample the platform before jumping in.
Features are generally uniform over most of the paid plans, although the middle “Plus” plan includes some features you may need which aren’t included in the “Standard” plan, such as the “cart saver” for remembering abandoned carts. Paid templates usually average around $200.
If things go wrong (and they often do) you need to know someone’s there to help get you back on track. So, how does 3dcart's and BigCommerce's support measure up?
3dcart offers one of the best support packages on the market. All plans include live chat and help tickets. All but the lowest-priced option also offer 24/7 phone support. Customer reports regarding the quality of support are very positive.
Furthermore, users have access to extensive documentation and an active community of fellow retailers and developers.
BigCommerce routinely ranks as one of the best ecommerce platforms for customer support. Seek out any review site online and you will find glowing praise for the level of customer service.
24/7 live agent support is provided on all plans. API and priority support is offered for the enterprise plan.
The final say. Let's wrap up our thoughts on each platform.
Overall, we were very impressed with 3dcart. Pricing is competitive, the feature-set is comprehensive, and there are plans to suit every type of online outlet, from small boutiques to international enterprise-level stores.
Features include support for multiple staff accounts, omnichannel sales, advertising automation, unlimited products and bandwidth, access to hundreds of payment processors, and more. Beginners can take advantage of a robust site-builder. And more experienced developers will find it easy to make deeper backend changes via the code editor or through the use of the REST API.
With all of that in mind, there are a small handful of downsides. Costs for apps can run into hundreds of dollars per month, there’s no support for multiple languages, and the quality of themes isn’t as high as some other providers. Smaller retailers that aren’t expecting to grow significantly might also prefer a more streamlined solution.
Our advice? If you’re looking for a powerful hosted solution that won’t break the bank, give 3dcart a whirl and see how the features work for you.
BigCommerce is an excellent choice for small and medium-sized retailers that need an easy-to-use platform that is ready to scale. Superb management functionality, covering product listings, orders, and reporting, combines with an intuitive and easy-to-use dashboard. This streamlines the process of carrying out routine day-to-day ecommerce tasks.
Users also get a lot of bang for their buck. All plans allow for unlimited products and unlimited customer entries in your CRM. Furthermore, BigCommerce retailers can take advantage of a library of templates and add-ons (for Facebook, MailChimp, Quickbooks, etc.). 24/7 customer service is provided on all plans. On the downside, themes can be expensive, often reaching several hundred dollars. Equally, if you are eager to make extensive design changes to your frontend, BigCommerce might not be for you. That said, the development framework is an option for advanced developers.
Oh, and there’s a 15-day trial. So you can dip your toes in the water before diving in.
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