OpenCart Review

There are two sides to the ease of use question when it comes to OpenCart.

On the one hand, users have access to an intuitive dashboard (which is slightly unusual for an open-source, self-hosted solution) and a large library of extensions.

On the other hand, installing, maintaining, and running a store built on OpenCart requires a certain degree of development experience.

If you’re not comfortable handling backend tasks, then it’s probably not the option for you.

Very good. Takes a while to get it setup to your own taste/needs, but worth the effort. Loads of online help for the most common stumbling blocks.

Having tried numerous e-commerce platforms opencart is by far my favourite.

I love that you can easily buy modifications from the marketplace for niche use case scenarios, and if not there are developers that are very knowledgeable of the product so custom functionality isn't a problem.

OpenCart comes with a straightforward, minimal theme that’s already installed. Users that want to change the design have two options: buy a theme from the marketplace or edit the source code directly.

The themes in the marketplace are relatively well-priced - most cost around $20 - and this is a definite plus. There are lots of options on offer, tailored for a variety of online sectors, so you’re certain to find one that fits your needs.

OpenCart doesn’t provide a site-builder for users. If you’re not comfortable editing code directly, then you’ll struggle to make small design changes. Again, development experience is a must.

It’s difficult to fault a free platform. So why only eight out of ten?

First, let’s take a look at the positive side of things. The OpenCart feature-set is superb for a free, open-source platform. Users can take advantage of unlimited products and categories, multilingual and multi-currency support, product reviews, a shipping calculator, analytics reports, and more.

Where OpenCart starts to flounder a little is in regards to extensions and support. Dedicated support is $99/month. And extensions which provide extra functionality, such as integrations with third-party platforms, regularly run into the hundreds of dollars. Finally, retailers will have to take care of all hosting and maintenance costs themselves.

OpenCart support comes in three forms. Reviews of the quality of support are generally positive.

First, users have access to a free community forum. The forum is active and has over 110,000 members.

Second, a one-off paid option is available. For $99 you get a one-time technical fix with a 30-day bug-free guarantee.

Finally, a subscription option for $99/month provides you with a monthly maximum of five extension installations and three bug fixes.

We liked OpenCart. It’s a great free solution for retailers that want to manage backend tasks themselves. If you have a small or medium store, and don’t want to deal with the complexities of a platform like Magento or PrestaShop, then it’s well worth giving a go.

Where OpenCart stumbles a little is in regards to paid extensions and support. Add-ons often run into hundreds of dollars. And for the amount you pay for monthly support, you might as well opt for a fully-hosted plan like Shopify or BigCommerce that comes with support included.

Just remember, if you don’t have development and IT skills, you’ll likely struggle with OpenCart. If, on the other hand, you’re more of the DIY orientation, you’ll certainly value the intuitive dashboard and extensive, easy-to-use features.