Ecwid vs. Squarespace

Looking for ecommerce software? Here's how Ecwid and Squarespace stack up.

Daniel Adams

Daniel Adams

Last updated 2o July 2020


Ecwid

4.1  Stackupp rating


Pricing from

$ 15.00 / month

Free Plan?

Yes


Best for

All retailers that need a powerful store added to their existing site - without the need to change their CMS (content management system), site design, or hosting - will find Ecwid an attractive option.

Squarespace

4.5  Stackupp rating


Pricing from

$ 16.00 / month

Free Plan?

Trial


Best for

It’s best for small and medium retailers that don’t need extensive support for different languages and access to a large integration and extension library.

Ecwid or Squarespace: Which is best?

Can't decide between Ecwid and Squarespace?

Find the best platform for you with our side by side comparison of Ecwid and Squarespace. See how each platform stacks up across ease of use, design, support and value for money.

Let the comparison begin. Don't worry, we'll guide you.

Is Ecwid right for you?

Ecwid fills a clear gap in the ecommerce solution market. It’s a fully-fledged platform for retailers that want to add a store to their existing site, whether it’s hosted on WordPress, Adobe Muse, Wix, Weebly, Squarespace or even Tumblr. Other platforms are also supported.

Ecwid also offers a number of industry-leading features. These include support for over fifty languages, in-built omnichannel selling (Facebook, Instagram, Amazon, eBay, etc.), and a raft of advertising and promotional features.

Ecwid ensures that your new store fits exactly with your current design and branding. If, however, you’re looking for a fully-hosted solution to build a new ecommerce site from scratch, alternatives like Shopify or BigCommerce are more feasible.

Advantages

  • Integrates seamlessly with existing websites.
  • Forever free plan.
  • Multiple languages and third-party channels supported.

Drawbacks

  • Not a fully-hosted solution.
  • Certain essential features only included in top-tier plan.
  • Unlimited product listings only on top-tier plan.

Looking for a robust ecommerce platform to add to your existing site? If you're also in the market for a solution that offers support for multiple languages along with in-built functionality for multi-channel listings, then Ecwid is a great option.

Is Squarespace right for you?

Squarespace Commerce is an excellent choice for retailers that want to create and manage a stylish store. The platform is easy-to-use, includes a wide selection of features, and allows for unlimited products.

Squarespace Commerce is the “cool kid” of site-builder ecommerce platforms. Users have access to a powerful set of features - including unlimited bandwidth and storage, analytics, and POS - along with a library of sleek, professional templates.

It’s a fully-hosted solution, so you won’t have to take care of any backend tasks.

But while we like Squarespace Commerce, it’s not perfect. The editor does take a little getting used to. What’s more, the number of integrations on offer is a little limited.

Advantages

  • Easy-to-use site builder and management dashboard.
  • Stylish and professional themes
  • Unlimited products

Drawbacks

  • Promotion features only available on top plan.
  • Small number of themes.
  • Number of integrations is limited.

Use Squarespace Commerce if you’re looking for a platform that combines ease-of-use with the option to take advantage of more advanced features like POS, discounts and promotions, and theme editing.

Ease of Use

Our first comparison criteria, ease of use. Why? Because it’s the most important.

Think about it. You don’t want to invest a lot of your precious time setting up an online store and tweaking the design only to find out that it’s a pain in the butt to manage day to day.

We take a look at how simple the Ecwid and Squarespace platforms are to run.

How easy is Ecwid to use?

Rated 4/5 for Ease of Use

Ecwid’s central dashboard, from where users manage product listings, inventory, and shipping, is straightforward and intuitive. Because Ecwid is designed with multi-channel selling in mind, it’s also easy to list and manage products on third-party platforms like Facebook, Instagram, eBay, Amazon, and others. Installation on platforms like WordPress and Wix is also very streamlined.

What Ecwid customers are saying...

Clean and easy to interface with our website and Square for payment processing.
I have really enjoyed using Ecwid. Their customer service is very speedy and things are easy to use.
I've liked it so far. It's easy to use, and easy to add on new products.

How easy is Squarespace to use?

Rated 4.5/5 for Ease of Use

While the site-builder is very easy to use, it does take a little getting used to. Once you’ve familiarized yourself with the basics, however, you’ll have no trouble changing everything from your logo to your color scheme.

The management dashboard, from where users manage listings, orders, and analytics, is intuitive and easy to navigate.

What Squarespace customers are saying...

Beautiful template designs, user-friendly features, website is loading well. Very well coded and developed.
Easy to use, hugely customizable, great templates.
I love Squarespace. I have built my entire business on Squarespace, to annual revenues of over 500K.
Squarespace is our winner for ease of use

Design

Powerful features are great, but we all know first impressions count. So, do Ecwid and Squarespace templates actually look any good? See for yourself. We outline each platforms design options, plus showcase a few real life examples.

How good are Ecwid's themes?

Rated 4/5 for Design

Because Ecwid integrates with existing sites, users don’t have access to any templates or a site-builder. In terms of look-and-feel, your Ecwid store will sit in the “wrapper” of your current design.

You can adjust individual page settings - such as the size of product images and the layout of elements like the “Buy Now” button and the product description - from the “Design” tab in Ecwid. It’s also possible to make CSS changes via the CSS editor.

Ecwid offers a library of apps which further extend the functionality of the Ecwid editor. A straightforward site-builder is available on the free plan (which is the only option that is fully hosted on Ecwid).

Ecwid Examples

  • JustSaiyan Gear
    JustSaiyan Gear
Item 1 of 3

How good are Squarespace's themes?

Rated 4.5/5 for Design

Squarespace Commerce strikes a rare balance for an ecommerce website builder by combining intuitive, accessible customization tools with the option to make more advanced code changes.

Because the site-builder has a lot of options, it does require a little familiarization. But once users have overcome that initial hurdle, an array of customization opportunities open up.

The only downside is that, while the templates are beautifully-designed and mobile-optimized, only ten are offered. If you’re thinking about opting for Squarespace, check that one of the themes meets your needs before signing up to a paid plan. There’s a free trial, so you can take the platform for a test-drive first.

Squarespace Examples

  • 2 HR SET
    2 HR SET
Item 1 of 3
Squarespace is our winner for design

How much do they cost?

Everyone’s favourite topic - pricing. Let's dive in to see if Ecwid or Squarespace offers better value for money.

How much does Ecwid cost?

Rated 4/5 for Pricing

Ecwid is generally very competitive on price. The entry-level “Venture” plan is $15/month, and the top-tier business plan costs $99/month. There are discounts for paying annually.

What’s more, the “free forever” plan, which includes hosting by Ecwid (the other plans do not), is one of the best on the market.

Just remember, because Ecwid is an integration, rather than a fully-hosted solution, you will have to take care of hosting, domains, bandwidth, etc. This will certainly add extra costs to the overall price.

The one downside of Ecwid is that some features - like POS (point of sale), unlimited products, and priority support - are only available on the top plan.

How much does Squarespace cost?

Rated 4.5/5 for Pricing

All in all, Squarespace offers excellent value for money. The feature-set is extremely robust and includes unlimited products, multi-channel management (through the “Shopping Feed” integration), POS, abandoned cart emails, customer accounts, and more. It’s also possible to sell digital products and subscription services.

The only area where Squarespace falls is the limited add-on library. Compared to a solution like Shopify, Squarespace doesn’t offer smaller, less obvious features like countdown timers or personalized promotions.

To take advantage of all the features, you’ll need to sign up for the “Advanced” plan, but smaller retailers will get by happily on the “Basic” plan. The “Business” plan offers a limited feature-set and is designed for webmasters that want to sell a small number of products.

Squarespace is our winner for cost

Help and Support

If things go wrong (and they often do) you need to know someone’s there to help get you back on track. So, how does Ecwid's and Squarespace's support measure up?

How good is Ecwid support?

Rated 4.5/5 for Help and Support

The support options available depend on the plan that you subscribe to. Only support tickets are offered on the free plan (with a 24-hr maximum turnaround). Live chat is available on the “Venture” plan, and phone callbacks are included on the mid-tier “Business” plan. The “Unlimited plan” provides priority support which pushes your request to the front of the line. It’s a slight drawback that Ecwid doesn’t offer more support options on the lower plans.

How good is Squarespace support?

Rated 4.5/5 for Help and Support

The support package offered by Squarespace is excellent and users generally report high levels of customer satisfaction.

Customer support is available 24/7 via email and on Twitter. Live chat is available between 4 AM and 8 PM on weekdays.

Because Squarespace is a well-known and popular site-builder, a large community of users are active on the forums, which is another bonus.

It's a draw!

The Bottom Line

The final say. Let's wrap up our thoughts on each platform.

Ecwid: Our Verdict

Overall, we were very impressed with Ecwid. It targets a clear section of the retail market - businesses that want to add a store to their existing site while maintaining their current design and backend - and offers a feature-rich, intuitive platform. It’s also difficult to argue with the “forever free” plan.

We also like the high degree of functionality for omnichannel sales, with native capabilities for Instagram, Facebook, Amazon, eBay, Amazon, and a host of other third-party marketplaces. Support for over fifty languages is another added bonus.

Finally, the central dashboard is intuitive and easy to use. While the overall look-and-feel of the store will be determined by the “parent site” (Wix, WordPress, Squarespace, etc.), making edits to templates for product listings, category pages, or the store homepage are simple processes.

So what about the downsides? While support options could be more varied, and certain features are not available on the lower-priced plans, there aren’t any major issues. Just remember, if you’re looking for a fully-hosted solution that allows you to build a new site from scratch and manage everything from one central dashboard, Ecwid isn’t suitable. If, however, you have an existing site, or you want to use your favourite CMS or website editor, then Ecwid is well worth considering.

Squarespace: Our Verdict

Squarespace is a popular ecommerce platform and site-builder with a loyal band of users. If you’re looking for an easy-to-use solution with a comprehensive and powerful set of features, then take advantage of the free trial and give it a test-drive.

One of the best aspects of Squarespace is its applicability to retailers with a range of coding abilities. Non-developers can take advantage of the feature-rich site-builder (which is easy to navigate one you’re familiar with all the options) and build a highly-customized site. Developers, on the other hand, can customize and alter a site’s code extensively using the “Developer Mode”.

So what about the downsides? While we’re big fans of Squarespace, it’s not all sunshine and roses. Although the feature-set is excellent - covering omnichannel listings, customer accounts, POS, promotion features, and email marketing - the integration library is a little sparse. Without coding experience, retailers will find it difficult to add smaller features, like countdown timers or personalization, without advanced coding abilities. If you want access to a large add-on library, a solution like Shopify might be preferable. Furthermore, while the themes on offer are superb, there’s only ten of them.

Overall, we found Squarespace to be the better ecommerce platform.

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