Squarespace Review

Squarespace Commerce is the ecommerce package offered by well-known site-builder Squarespace

Daniel Adams

Daniel Adams

Last updated 19o August 2020


Squarespace

4.5  Stackupp rating


Pricing from

$ 16.00 / month

Free Plan?

Trial


Best for

It’s best for small and medium retailers that don’t need extensive support for different languages and access to a large integration and extension library.

Squarespace Commerce is an excellent choice for retailers that want to create and manage a stylish store. The platform is easy-to-use, includes a wide selection of features, and allows for unlimited products.

Squarespace Commerce is the “cool kid” of site-builder ecommerce platforms. Users have access to a powerful set of features - including unlimited bandwidth and storage, analytics, and POS - along with a library of sleek, professional templates.

It’s a fully-hosted solution, so you won’t have to take care of any backend tasks.

But while we like Squarespace Commerce, it’s not perfect. The editor does take a little getting used to. What’s more, the number of integrations on offer is a little limited.

Is Squarespace right for you?

Use Squarespace Commerce if you’re looking for a platform that combines ease-of-use with the option to take advantage of more advanced features like POS, discounts and promotions, and theme editing.

Advantages

  • Easy-to-use site builder and management dashboard.
  • Stylish and professional themes
  • Unlimited products

Drawbacks

  • Promotion features only available on top plan.
  • Small number of themes.
  • Number of integrations is limited.

Ease of Use

Rated 4.5/5 for Ease of Use

While the site-builder is very easy to use, it does take a little getting used to. Once you’ve familiarized yourself with the basics, however, you’ll have no trouble changing everything from your logo to your color scheme.

The management dashboard, from where users manage listings, orders, and analytics, is intuitive and easy to navigate.

What customers are saying...

Beautiful template designs, user-friendly features, website is loading well. Very well coded and developed.
Easy to use, hugely customizable, great templates.
I love Squarespace. I have built my entire business on Squarespace, to annual revenues of over 500K.

Design Templates

Rated 4.5/5 for Design

Squarespace Commerce strikes a rare balance for an ecommerce website builder by combining intuitive, accessible customization tools with the option to make more advanced code changes.

Because the site-builder has a lot of options, it does require a little familiarization. But once users have overcome that initial hurdle, an array of customization opportunities open up.

The only downside is that, while the templates are beautifully-designed and mobile-optimized, only ten are offered. If you’re thinking about opting for Squarespace, check that one of the themes meets your needs before signing up to a paid plan. There’s a free trial, so you can take the platform for a test-drive first.

Squarespace Examples

  • 2 HR SET
    2 HR SET
Item 1 of 3

How much does Squarespace cost?

Rated 4.5/5 for Pricing

All in all, Squarespace offers excellent value for money. The feature-set is extremely robust and includes unlimited products, multi-channel management (through the “Shopping Feed” integration), POS, abandoned cart emails, customer accounts, and more. It’s also possible to sell digital products and subscription services.

The only area where Squarespace falls is the limited add-on library. Compared to a solution like Shopify, Squarespace doesn’t offer smaller, less obvious features like countdown timers or personalized promotions.

To take advantage of all the features, you’ll need to sign up for the “Advanced” plan, but smaller retailers will get by happily on the “Basic” plan. The “Business” plan offers a limited feature-set and is designed for webmasters that want to sell a small number of products.

Help and Support

Rated 4.5/5 for Help and Support

The support package offered by Squarespace is excellent and users generally report high levels of customer satisfaction.

Customer support is available 24/7 via email and on Twitter. Live chat is available between 4 AM and 8 PM on weekdays.

Because Squarespace is a well-known and popular site-builder, a large community of users are active on the forums, which is another bonus.

The Bottom Line

Squarespace is a popular ecommerce platform and site-builder with a loyal band of users. If you’re looking for an easy-to-use solution with a comprehensive and powerful set of features, then take advantage of the free trial and give it a test-drive.

One of the best aspects of Squarespace is its applicability to retailers with a range of coding abilities. Non-developers can take advantage of the feature-rich site-builder (which is easy to navigate one you’re familiar with all the options) and build a highly-customized site. Developers, on the other hand, can customize and alter a site’s code extensively using the “Developer Mode”.

So what about the downsides? While we’re big fans of Squarespace, it’s not all sunshine and roses. Although the feature-set is excellent - covering omnichannel listings, customer accounts, POS, promotion features, and email marketing - the integration library is a little sparse. Without coding experience, retailers will find it difficult to add smaller features, like countdown timers or personalization, without advanced coding abilities. If you want access to a large add-on library, a solution like Shopify might be preferable. Furthermore, while the themes on offer are superb, there’s only ten of them.

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