TradeGecko vs. Ordoro

Looking for inventory management software? Here's how TradeGecko and Ordoro stack up.

Mark Hammersley

Mark Hammersley

Last updated 2o July 2020


TradeGecko

4.0  Stackupp rating


Pricing from

$ 39.00 / month

Free Plan?

Trial


Best for

small and medium-sized businesses that are looking for a good range of features accessible from an intuitive dashboard. Larger retailers will probably need a more powerful solution.

Ordoro

3.9  Stackupp rating


Pricing from

$ 59.00 / month

Free Plan?

No


Best for

retailers of all sizes that are looking for a combined inventory-management and shipping app.

TradeGecko or Ordoro: Which is best?

Can't decide between TradeGecko and Ordoro?

Find the best platform for you with our side by side comparison of TradeGecko and Ordoro. See how each platform stacks up across ease of use, features, integrations, support and value for money.

Let the comparison begin. Don't worry, we'll guide you.

Is TradeGecko right for you?

TradeGecko is a well-known inventory management solution aimed mainly at small and medium businesses. According to G2, it is a market leader in its category.

The platform has a good set of features, including multi-channel selling, barcode scanning, support for numerous currencies, analytics, automation options (including for reorders), and 24/7 support. The dashboard, which is incredibly intuitive, is ideal for retailers that aren’t technically savvy.

On the downside, TradeGecko does lack some functionality that retailers may consider essential, such as an in-house point-of-sale system and an extensive library of connectors with third-party marketplaces. Furthermore, many features are only available on top-tier plans.

Advantages

  • Intuitive dashboard.
  • Well-priced for smaller retailers.
  • 24/7 customer support.

Drawbacks

  • Heavy reliance on integrations for features, which can incur extra costs.
  • Some essential features are only available on the higher-tier plans.
  • Limited direct setup assistance.

you’re a small or medium-sized business looking for a cost-effective solution that won’t break the bank. If you also require fast support and an easy-to-use interface, then TradeGecko is an excellent option.

Is Ordoro right for you?

Ordoro is an inventory management and shipping app that’s ideal for retailers of all sizes, with plans for small, medium, and enterprise users. We were very impressed with the platform overall, and stand-out features include easy-to-use stock management tools, discounted shipping options (especially with USPS), a large library of integrations, and a comprehensive analytics dashboard.

The shipping features of the app are particularly notable. No platform that we’ve come across offers the same number of tools and options. Users can take advantage of an array of automations, discounted rates with a large number of carriers, and support for multiple channels.

The only downside is that it is a little US-centric. We also would have liked to see a Zapier integration.

Advantages

  • Inexpensive shipping-only package.
  • Extensive feature-set.
  • Large integrations library.

Drawbacks

  • Pricing for the inventory management plan will likely be too high for smaller retailers.
  • Support is OK but not exceptional.
  • No Zapier integration.

retailers want an inventory management solution with advanced shipping features. Smaller store-owners can take advantage of the inexpensive shipping-only package but will likely find the cost of the whole solution untenable.

Ease of Use

Our first comparison criteria, ease of use. Why? Because it’s the most important.

Think about it. You don’t want to invest a lot of your precious time setting up an online store and tweaking the design only to find out that it’s a pain in the butt to manage day to day.

We take a look at how simple the TradeGecko and Ordoro platforms are to run.

How easy is TradeGecko to use?

Rated 4.5/5 for Ease of Use

TradeGecko is one of the best platforms we’ve sampled when it comes to ease-of-use.

The login shows a snapshot of your store’s performance, including total sales, costs, and profit. You’ll also see a breakdown of sales by channel. A simple options bar leads you to the dashboards for inventory management, orders, analytics, and so on.

The one downside is that TradeGecko only provides limited help with setup - around two hours on higher-priced plans - although the simplicity of the interface will often mean that more assistance is not needed.

What TradeGecko customers are saying...

“Overall it solves most of the business issues and overall we're happy with the product and with Tradegecko.”
“I really like the software and Customer support is always very helpful in every aspect.”
“I have had a few bumps along the way with Tradegecko, but overall I love it.”

How easy is Ordoro to use?

Rated 4/5 for Ease of Use

Overall, we liked the Ordoro dashboard. It’s straightforward and easy-to-use, with a clean interface. Dedicated areas for shipping, product management, purchase orders (POs), and analytics are accessed from a central toolbar across the top of the page.

Ordoro is a browser-based app, so there’s no need to download any desktop software.

What Ordoro customers are saying...

“The software linked perfectly to my couriers and made shipping simple.”
“It's unbelievably functional for the price.”
“Easy to navigate and user friendly interface.”
TradeGecko is our winner for ease of use

TradeGecko Features

Rated 3.5/5 for Features

TradeGecko has a relatively large feature set. Some features, such as a native POS system, are lacking, but integrations make up for any shortcomings.

TradeGecko offers an iPad and iPhone app, which can be used to manage orders, scan barcodes, and access your catalog. Unfortunately, an Android app is not available. As a browser-based app, TradeGecko does not have an offline mode.

Support and training are generally very good, and TradeGecko provides a high level of general customer service with 24/7 email tickets. On the “Small Business” plan and above, users have access to a member of the onboarding team to ensure a frictionless setup. The “Premium” and “Pro” plans also have dedicated support managers.

The analytics dashboard includes a standard set of reports, covering sales, orders, and historical performance. Integrations are available to extend the core functionality of the TradeGecko analytics dashboard with features like demand forecasting and data insights.

Finally, TradeGecko prioritizes user privacy and data protection. It’s a fully cloud-hosted solution that runs on Amazon Web Servers (one of the most secure options available). Managers can also take advantage of permissions to restrict team members from accessing areas of the app or seeing certain types of information.

Ordoro Features

Rated 4.5/5 for Features

We were very impressed with Ordoro’s feature-set. The platform shines in more or less every area, especially in regards to shipping functionality, integrations with third-party marketplaces, and minor features like bundling, custom workflows, and support for dropshipping.

Let’s kick off with the small handful of negatives. Ordoro doesn’t currently offer a mobile app, although you can access the dashboard through your mobile browser. We were also a bit dismayed by the lack of a Zapier integration. What’s more, some features, like warehouse integration, aren’t included in the core package, and will incur extra costs. It’s also worth noting that Ordoro doesn’t offer any manufacturing capabilities. Retailers that need software to manage deliveries of raw materials and production lines should look elsewhere.

On all other fronts, however, Ordoro excels expectations. All the usual features that retailers would expect, including multi-feature inventory management tools, integrations, fulfillment and reorder automation, barcode scanning, POS (point of sale), warehouse management, and more, are included.

The shipping toolkit is among the best in the industry. Retailers have access to an array of discounted prices from leading carriers, insurance, printer integration, and more.

Finally, users can take advantage of an assortment of reports and segmentation options through the analytics dashboard. These cover sales performance, shipping costs, and inventory metrics.

Ordoro is our winner for features

TradeGecko Integrations

Rated 3.5/5 for Integrations

Our opinion of TradeGecko’s integration library was somewhat mixed. What’s on offer is reasonable, but it’s not as extensive as some other inventory management solutions we’ve reviewed.

In terms of ecommerce platforms, TradeGecko is compatible with Shopify, Magento, WooCommerce, Amazon, PrestaShop, eBay, BigCommerce, 3dcart, and others. If you’re using a well-known provider, then the likelihood is that you’re good to go.

Beyond this, however, TradeGecko starts to falter a little. The list of integrations with third-party marketplaces is satisfactory but not brilliant. The big players like Amazon, eBay, Etsy, and Walmart are all covered.

TradeGecko doesn’t have an in-house POS (point of sale) system, so you will need to opt for either Shopify POS or Lightspeed.

A good selection of 3PL, shipping, and EDI integrations are also provided. On the accounting side of things, only Quickbooks and Xero are supported. Finally, users can take advantage of additional reporting integrations to extend the functionality of TradeGecko’s native analytics tools.

If you’re thinking about opting for TradeGecko, make sure you take a look at the integrations library first to ensure that you’ll have access to all the functionality you require. While the level of support for third-party platforms is good, it’s not out of this world.

Ordoro Integrations

Rated 4/5 for Integrations

Ordoro has a large library of integrations. It’s not the most comprehensive we’ve seen, but retailers will find everything they need. Interestingly, Ordoro also provides a number of direct integrations with third-party marketplaces, making it a viable option for multichannel sellers. The SPS Commerce integration extends marketplace options even further.

There is also a strong focus on shipping and dropshipping functionality, and few competitors match Ordoro in this regard.

The only downside is that we would have liked to see a Zapier integration, which would allow users to connect apps which aren’t directly supported. But all in all, we couldn’t find much to complain about.

Ordoro excels when it comes to supported ecommerce platforms. Many inventory management apps that we’ve reviewed are compatible only with big brands like Shopify and Magento. Ordoro, on the other hand, syncs up with WooCommerce, BigCommerce, Volusion, 3dCart, Ecwid, and others. In terms of third-party marketplaces, Amazon, eBay, Etsy, Walmart, and Jet are all supported, along with some other smaller names like Reverb and Zoey.

Shipping connectors include USPS, FedEx, UPS, Canada Post, DHL, and Amazon SFP.

Users can also take advantage of Xero and Quickbooks integrations. Point-of-sale functionality is available through Shopify POS and Square.

Ordoro is our winner for integrations

How much do they cost?

Everyone’s favourite topic - pricing. Let's dive in to see if TradeGecko or Ordoro offers better value for money.

How much does TradeGecko cost?

Rated 4/5 for Pricing

TradeGecko plans are priced very competitively. The lower-tier options are suitable for smaller retailers, and medium-sized stores will find a lot to like in the “Business” and “Premium” packages.

The downside is that the “Founder” and “Lite” plans, which cost $39/month and $59/month respectively, lack some features that many retailers would consider essential. Only one sales integration is allowed on these plans, for example, and there is no automation on the “Founder” plan. What’s more, demand forecasting and integration with FBA (Fulfillment by Amazon) are only available on the “Business” plan, which costs $479/month.

Discounts are available on all plans for an annual subscription.

How much does Ordoro cost?

Rated 3.5/5 for Pricing

Ordoro is a slightly mixed bag when it comes to costs. It’s an unusual solution in the sense that it’s suitable for retailers of all sizes, from independent store-owners to international brands.

Generally speaking, the complete inventory management and shipping solution, starting at $499/month, is suitable only for medium-sized and large retailers. There are more inexpensive apps on the market for smaller companies. The shipping-only solution, however, which gives users access to discounted rates and fulfilment features, is only $59/month, so may prove viable for smaller sellers.

Custom-priced plans, which include a dedicated account manager, are available for large enterprises.

TradeGecko is our winner for cost

Help and Support

If things go wrong (and they often do) you need to know someone’s there to help get you back on track. So, how does TradeGecko's and Ordoro's support measure up?

How good is TradeGecko support?

Rated 4.5/5 for Help and Support

We were very impressed with the level of customer service offered by TradeGecko. Users on all plans have access to 24/7 email support. An account manager is also assigned to subscribers on the “Small Business”, “Business”, “Premium”, and “Pro” plans. User reviews of customer service are generally very positive.

The one small downside is that onboarding managers only provide limited support - two hours on the “Small Business” plan and four hours on the “Business” plan. That said, the user interface is very easy to use and invariably only requires a minimum of training.

TradeGecko also offers extensive written and video materials. There is no community forum.

How good is Ordoro support?

Rated 3.5/5 for Help and Support

Ordoro support is very good on the whole. Users can access customer service via email and phone, Monday to Friday, 9 AM to 6 PM CST.

Ordoro also provides extensive documentation and video guides along with a forum for developers.

Onboarding support is available on all plans but does incur an extra cost. Retailers on the enterprise-level plan, which works on a custom pricing model, will also have access to a dedicated account manager.

It would have been nice to see a live chat option, and receiving support quickly might be tricky for people outside the US, but all in all we were very impressed.

TradeGecko is our winner for support

The Bottom Line

The final say. Let's wrap up our thoughts on each platform.

TradeGecko: Our Verdict

Despite a few flaws, TradeGecko is an excellent option for retailers that process between 50 and 5000 orders per month. Although some in-house functionality, such as a point of sale (POS) system is missing, integrations tend to plug up any shortcomings.

You’ll find everything you need in the feature-set, including connectors with third-party marketplaces, warehouse management, manufacturing materials tracking, reporting tools, barcode scanning, automation, multiple language support, and more.

Smaller businesses that need an inexpensive and straightforward solution that doesn’t sacrifice functionality should definitely consider TradeGecko. The superb 24/7customer support is also a big plus.

Larger retailers (in excess of 5000/month), on the other hand, will likely need a more powerful and customizable inventory management platform.

Ordoro: Our Verdict

Ordoro is one of the best solutions we’ve reviewed. It has an excellent set of features, an extensive integrations library with support for a large number of ecommerce platforms, and is priced competitively. While the costs of the two main plans make it more geared toward medium-sized retailers, smaller retailers with multiple team-members may also find it fits within their budget.

Ordoro offers the best shipping management capabilities of any solution on the market in our opinion, with support for most major carriers in the US and heavily discounted rates. Smaller retailers can also opt for an inexpensive shipping-only package.

The only caveat is that store-owners outside of the US and Canada may struggle with the integrations and US-based support.

Overall, we found TradeGecko to be the better inventory management platform.

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