Looking for ecommerce software? Here's how Jumpseller and Magento stack up.
Last updated 2o July 2020
3.9 Stackupp rating
$ 21.00 / month
Best forJumpseller is an ideal solution for small and medium-sized retailers that want access to global markets.
3.8 Stackupp rating
$ 2200.00 / month
Best forMagento “Open Source” requires development knowledge and is suitable for large enterprises. “Magento Commerce”, a fully-hosted version of Magento Open Source, available on a range of plans, catering retailers from mom-and-pop stores to global enterprises.
Can't decide between Jumpseller and Magento?
Find the best platform for you with our side by side comparison of Jumpseller and Magento. See how each platform stacks up across ease of use, design, support and value for money.
Let the comparison begin. Don't worry, we'll guide you.
Jumpseller offers a unique value proposition. It is a beginner-friendly ecommerce platform and site-builder designed for global trade.
Most solutions aimed at small businesses without an in-house development team cater to one market in one language. Retailers that want to make their store available in multiple languages, and offer country-specific payment gateways and shipping options, usually have to opt for a larger solution that requires coding skills to manage.
Not so with Jumpseller. From the get-go, it’s possible to offer products in multiple languages and integrate with an array of global payment options and shipping/fulfilment providers.
What’s more, Jumpseller provides excellent customer support, an easy-to-use site builder, and unlimited products.
Use if you want to cater to a global marketplace (or multiple countries) without the hassle of running an enterprise-level solution. Jumpseller provides out-of-the-box functionality for multiple languages and integrates with a range of payment processors.
Magento is an open-source ecommerce platform owned by Adobe which is offered in a range of formats. The best-known option is a completely free, open-source version called “Magento Open Source”. Retailers that want to use the platform while taking advantage of cloud hosting, customer support, and additional functionality, can opt for one of the paid options under the “Magento Commerce” banner.
Because of its extensive feature-set, scalability, high customizability, and popularity among developers, Magento is particularly suitable for retailers running larger stores. Medium-sized retailers that need a comprehensive and feature-rich solution will also be drawn to Magento.
For smaller retailers without any development experience, however, a more user-friendly and streamlined solution will probably be preferable.
If you’re a large retailer that needs a customizable, powerful solution through which you can manage multiple sites in different countries. Remember to take care of hosting, security, and troubleshooting yourself if you opt for the open source version.
Our first comparison criteria, ease of use. Why? Because it’s the most important.
Think about it. You don’t want to invest a lot of your precious time setting up an online store and tweaking the design only to find out that it’s a pain in the butt to manage day to day.
We take a look at how simple the Jumpseller and Magento platforms are to run.
Overall, Jumpseller is very easy to use. Users manage their store through a straightforward central dashboard, with access to product listings, shipping/fulfilment options, and site design.
Importantly, it’s also possible to add new languages to your store with only a few clicks, setting translation strings for product pages and modifying fulfilment options for specific countries.
“Their platform is super nice, tidy and fast. Is a breeze to work with. If you have any doubt or question or problem their only contact is by mail only, but they answer you in a matter of minutes, I repeat, in a matter of minutes."
“Jumpseller is a good option to create a web business quickly. I would recommend it for those companies that do not have a big budget to create a more personalized website.”
“We have had a good experience with Jumpseller. Really self managed and good support. Good integration with financial services like payment method and shipping services. I think its good option for beginners.”
While advanced development knowledge is required to run the open-source and paid enterprise version of Magento, the management dashboard itself is pretty intuitive. That said, Magento does have a very large feature-set, so there’s a learning curve for new users.
The small business version has a page-builder for ease-of-use and assistance is available for getting set up. Smaller retailers interested in Magento should try the free trial to see if it fits with their needs.
"Powerful e-commerce platform - if you are willing to get your hands dirty.”
“It's a great and versatile eCommerce platform, which gives plenty of flexibility and has support for a vast amount of features and products.”
“I like the security features that Magento offers. It is one of the more secure options out there. The support community is very large so if you need help or have questions, you can usually find an answer quick.”
Jumpseller is our winner for ease of use
Powerful features are great, but we all know first impressions count. So, do Jumpseller and Magento templates actually look any good? See for yourself. We outline each platforms design options, plus showcase a few real life examples.
While the site-builder is very easy to use, and offers straightforward customization options, it is somewhat limited in terms of functionality. For retailers that don’t want to exercise a high degree of design freedom, this won’t be a problem. But for users without coding experience, that are eager to make extensive modifications to the base themes, the lack of features will likely be an issue.
The silver lining, however, is that Jumpseller makes it easy for users to make changes to theme files via a simple editor. “Jumpdesign” is a service that connects users with developers to make these types of custom changes.
Finally, Jumpseller could do more in the templates department. Only around twenty templates are offered, far less than the likes of Shopify or BigCommerce.
Magento is arguably the most customizable ecommerce platform on the market. But there’s a big caveat. To make design changes to the open-source and enterprise solutions, development skills are a must.
Magento only comes with one built-in storefront theme but a range of third-party templates are available. The downside is that these can be very expensive.
Small and medium retailers that want access to a user-friendly site-builder and library of free templates will likely prefer solutions like Shopify, Squarespace, Weebly and Wix.
If, as a small retailer, you’re drawn to Magento because of its wide array of features, “implementation plans” are available.
Magento is our winner for design
Everyone’s favourite topic - pricing. Let's dive in to see if Jumpseller or Magento offers better value for money.
While Jumpseller is very well-priced, only the “Pro” or “Premium” options will be viable for the majority of retailers. Both of these packages include customer accounts, promotion codes, and abandoned cart recovery. If you don’t need these features, then the “Plus” plan will be suitable. You’ll have access to a core set of features, including multichannel sales (Facebook, Instagram, and Google Shopping) and unlimited products.
Larger retailers will almost certainly need the “Premium” option, which allows them to set up staff accounts, utilise multiple domains (for different languages), and access priority support.
Jumpseller doesn’t charge any additional payment fees. You’ll just need to pay the charges for the individual payment gateways. Third-party apps may require you to open a paid account.
It’s always difficult to fault a free solution. What’s more, Magento comes with an extensive feature-set that would cost a significant amount of money on a similar plan from another provider. Open-source features include support for multiple languages, promotional tools, content management, order and shipping processing, customer service, and more.
But there are a few important points to keep in mind. For larger enterprises, the cost of maintaining secure servers and the need for an in-house development team will be high. And extensions often cost hundreds of dollars. Pricing for fully-hosted Magento plans is not published. The enterprise-level options, however, are reported to cost tens of thousands of dollars every month. Small business plans are advertised as “affordable”.
It's a draw!
If things go wrong (and they often do) you need to know someone’s there to help get you back on track. So, how does Jumpseller's and Magento's support measure up?
Jumpseller customer support is a slightly mixed bag. While reports are usually outstanding, often citing response times of a few minutes, help is only offered through email, which may be a problem for some users.
High-priority support, which allows users to schedule a telephone call, is only available through the top-tier premium plan.
Technical support is limited on all plans on Magento. Users that have subscribed to a paid plan can submit support tickets. Additional support options - such as the “implementation package” for small businesses and “Magento Services” for enterprises - can be purchased for an additional cost.
If you decide to run Magento Open Source, you will need in-house IT support or an outsourced solution with an agency.
Jumpseller is our winner for support
The final say. Let's wrap up our thoughts on each platform.
Jumpseller offers a solid selection of core features in conjunction with one clear selling-point: support for multiple languages, payment gateways, and fulfillment options. It is an ideal solution for smaller retailers (without a big development budget) that want to cater to a global audience. Other ecommerce platforms simply don’t offer the same level of functionality in a way that’s accessible to people with limited coding experience.
With Jumpseller, you’ll also have access to speedy support, multichannel sales options, and an intuitive, easy-to-use site editor. You can create an unlimited amount of product listings.
However, retailers that need a more nuanced set of features, along with greater design freedom, might run into trouble. Certain features, like POS (point of sale), gift cards, and advanced analytics, aren’t included in any plans.
If you think Jumpseller might be a fit, take advantage of the free trial.
Magento has an exhaustive of features. Enterprise-level stores should definitely consider it as a solution. Medium-sized retailers will also find Magento to be an excellent choice that scales as their store grows. The virtually unlimited scope for customization is another big plus.
Retail companies that don’t want to take care of hosting in-house can also opt for one of Magento’s paid plans. Just keep in mind that development knowledge is a must and that the cost of extensions and additional support packages can quickly add up.
For smaller retailers, there is a plan that provides full access to Magento’s features at a lower price. A free trial is available and well worth checking out. Just remember that simpler entry-level solutions - which are easier to use for people without any coding skills or access to developers - may be more viable.
Overall, we found Jumpseller to be the better ecommerce platform.
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