Looking for ecommerce software? Here's how Jumpseller and Shopify stack up.
Daniel Adams and Matthew Taylor
Last updated 2o July 2020
3.9 Stackupp rating
$ 21.00 / month
Best forJumpseller is an ideal solution for small and medium-sized retailers that want access to global markets.
4.8 Stackupp rating
$ 29.00 / month
Best forSmall and medium-sized retailers that need a fully-hosted solution that’s easy to customize.
Can't decide between Jumpseller and Shopify?
Find the best platform for you with our side by side comparison of Jumpseller and Shopify. See how each platform stacks up across ease of use, design, support and value for money.
Let the comparison begin. Don't worry, we'll guide you.
Jumpseller offers a unique value proposition. It is a beginner-friendly ecommerce platform and site-builder designed for global trade.
Most solutions aimed at small businesses without an in-house development team cater to one market in one language. Retailers that want to make their store available in multiple languages, and offer country-specific payment gateways and shipping options, usually have to opt for a larger solution that requires coding skills to manage.
Not so with Jumpseller. From the get-go, it’s possible to offer products in multiple languages and integrate with an array of global payment options and shipping/fulfilment providers.
What’s more, Jumpseller provides excellent customer support, an easy-to-use site builder, and unlimited products.
Use if you want to cater to a global marketplace (or multiple countries) without the hassle of running an enterprise-level solution. Jumpseller provides out-of-the-box functionality for multiple languages and integrates with a range of payment processors.
With over one million users, Shopify is one of the most popular hosted ecommerce platforms on the market.
Shopify has gained a reputation for being extremely beginner-friendly, allowing retailers with no coding or development experience to build and manage a professional store with unlimited products.
If you’re looking for a solution that’s ready-to-go, easy to set up, and isn’t going to cost you an arm and a leg, then Shopify could be the way to go.
Notably, Shopify offers features as part of its basic package, like multi-channel selling, that are often only available on higher-level plans on competing platforms.
Use Shopify if you’re just getting started or are transitioning your small or medium-sized store to a new ecommerce platform.
Our first comparison criteria, ease of use. Why? Because it’s the most important.
Think about it. You don’t want to invest a lot of your precious time setting up an online store and tweaking the design only to find out that it’s a pain in the butt to manage day to day.
We take a look at how simple the Jumpseller and Shopify platforms are to run.
Overall, Jumpseller is very easy to use. Users manage their store through a straightforward central dashboard, with access to product listings, shipping/fulfilment options, and site design.
Importantly, it’s also possible to add new languages to your store with only a few clicks, setting translation strings for product pages and modifying fulfilment options for specific countries.
“Their platform is super nice, tidy and fast. Is a breeze to work with. If you have any doubt or question or problem their only contact is by mail only, but they answer you in a matter of minutes, I repeat, in a matter of minutes."
“Jumpseller is a good option to create a web business quickly. I would recommend it for those companies that do not have a big budget to create a more personalized website.”
“We have had a good experience with Jumpseller. Really self managed and good support. Good integration with financial services like payment method and shipping services. I think its good option for beginners.”
Ease of use is one of the areas where Shopify really shines. All users have access to a website builder and intuitive content management system. Adding products is a doddle. And all orders are managed from an automatable fulfillment dashboard (which connects with popular fulfillment solutions). SEO and mobile responsiveness are both taken care of.
“I have built two websites using Shopify and it was a great experience. They have someone available all the time if you run into problems. I’m not a web designer and I was able to figure it out without any lengthy tutorials.”
“I've had a great experience with this platform and I highly recommend it!”
“I honestly don't know why there are so many bad reviews about Shopify. It is an absolutely amazing platform with an even better support team. I think people need to stop being so negative as there is nothing more you can ask from them.”
Shopify is our winner for ease of use
Powerful features are great, but we all know first impressions count. So, do Jumpseller and Shopify templates actually look any good? See for yourself. We outline each platforms design options, plus showcase a few real life examples.
While the site-builder is very easy to use, and offers straightforward customization options, it is somewhat limited in terms of functionality. For retailers that don’t want to exercise a high degree of design freedom, this won’t be a problem. But for users without coding experience, that are eager to make extensive modifications to the base themes, the lack of features will likely be an issue.
The silver lining, however, is that Jumpseller makes it easy for users to make changes to theme files via a simple editor. “Jumpdesign” is a service that connects users with developers to make these types of custom changes.
Finally, Jumpseller could do more in the templates department. Only around twenty templates are offered, far less than the likes of Shopify or BigCommerce.
There’s no doubt that Shopify offers some of the most beautifully-designed templates on the market. There are over seventy templates to choose from. The downside, however, is that most themes cost around $180. At the time of writing, Shopify offers eight free themes.
The design features in the website builder are intuitive and suitable for people with no coding background. Making tweaks to colors, buttons, images etc. is a doddle. What’s more, it’s possible to make straightforward CSS and HTML additions.
The main difficulty arises when it comes to making “deeper” backend changes. Accessing and amending the Shopify backend requires specialized knowledge which many retailers don’t have.
It's a draw!
Everyone’s favourite topic - pricing. Let's dive in to see if Jumpseller or Shopify offers better value for money.
While Jumpseller is very well-priced, only the “Pro” or “Premium” options will be viable for the majority of retailers. Both of these packages include customer accounts, promotion codes, and abandoned cart recovery. If you don’t need these features, then the “Plus” plan will be suitable. You’ll have access to a core set of features, including multichannel sales (Facebook, Instagram, and Google Shopping) and unlimited products.
Larger retailers will almost certainly need the “Premium” option, which allows them to set up staff accounts, utilise multiple domains (for different languages), and access priority support.
Jumpseller doesn’t charge any additional payment fees. You’ll just need to pay the charges for the individual payment gateways. Third-party apps may require you to open a paid account.
Shopify offers great value for money. The basic package comes with a fantastic array of features, including unlimited product listings, 24/7 support, discount codes, and abandoned cart email automation. There are no set-up fees, and you can take advantage of a 14-day free trial. You’ll also get a discount when you pay for an annual plan.
The main downside to Shopify is that you’ll be charged additional fees for using any payment gateway other than Shopify Payments. While Shopify allows for a range of gateway integrations (including popular services like Paypal), it’s important to account for these extra charges before signing up.
Shopify is our winner for cost
If things go wrong (and they often do) you need to know someone’s there to help get you back on track. So, how does Jumpseller's and Shopify's support measure up?
Jumpseller customer support is a slightly mixed bag. While reports are usually outstanding, often citing response times of a few minutes, help is only offered through email, which may be a problem for some users.
High-priority support, which allows users to schedule a telephone call, is only available through the top-tier premium plan.
All Shopify plans come with 24/7 email, phone, and live chat support. Customer reviews are generally favorable when describing the quality of support. 24/7 email support is also offered in a variety of other languages. Shopify has one of the most active communities of users, and the forums are an excellent place to ask for help.
Shopify is our winner for support
The final say. Let's wrap up our thoughts on each platform.
Jumpseller offers a solid selection of core features in conjunction with one clear selling-point: support for multiple languages, payment gateways, and fulfillment options. It is an ideal solution for smaller retailers (without a big development budget) that want to cater to a global audience. Other ecommerce platforms simply don’t offer the same level of functionality in a way that’s accessible to people with limited coding experience.
With Jumpseller, you’ll also have access to speedy support, multichannel sales options, and an intuitive, easy-to-use site editor. You can create an unlimited amount of product listings.
However, retailers that need a more nuanced set of features, along with greater design freedom, might run into trouble. Certain features, like POS (point of sale), gift cards, and advanced analytics, aren’t included in any plans.
If you think Jumpseller might be a fit, take advantage of the free trial.
Shopify is a model ecommerce platform - a fully-hosted, feature-rich retail solution at a reasonable price. Among the standout points are the intuitive site builder and content management system, the quality of the templates, and the complete package of features included even in the basic package.
A highly active online community, along with 24/7 support, makes it an ideal option for small and medium-sized stores that don’t have the resources to manage everything themselves.
It’s also notable that Shopify includes omnichannel selling (for social media and Amazon), discount codes, and a free SSL certificate as part of its value proposition. Retailers also have access to shipping discounts when using Spotify Shipping.
Here are two points before wrapping up. If you’re thinking of giving Shopify a test-drive, be careful to check the costs of using third-party gateways. Also, ensure you’re able to make backend changes if that’s something you need to do.
Overall, we found Shopify to be the better ecommerce platform.
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