Looking for ecommerce software? Here's how Jumpseller and Volusion stack up.
Daniel Adams and Matthew Taylor
Last updated 2o July 2020
Best forJumpseller is an ideal solution for small and medium-sized retailers that want access to global markets.
Best forSmall businesses expecting to scale that are looking for a feature-rich platform.
Can't decide between Jumpseller and Volusion?
Find the best platform for you with our side by side comparison of Jumpseller and Volusion. See how each platform stacks up across ease of use, design, support and value for money.
Let the comparison begin. Don't worry, we'll guide you.
Jumpseller offers a unique value proposition. It is a beginner-friendly ecommerce platform and site-builder designed for global trade.
Most solutions aimed at small businesses without an in-house development team cater to one market in one language. Retailers that want to make their store available in multiple languages, and offer country-specific payment gateways and shipping options, usually have to opt for a larger solution that requires coding skills to manage.
Not so with Jumpseller. From the get-go, it’s possible to offer products in multiple languages and integrate with an array of global payment options and shipping/fulfilment providers.
What’s more, Jumpseller provides excellent customer support, an easy-to-use site builder, and unlimited products.
Use if you want to cater to a global marketplace (or multiple countries) without the hassle of running an enterprise-level solution. Jumpseller provides out-of-the-box functionality for multiple languages and integrates with a range of payment processors.
Volusion is a fully-hosted ecommerce platform with a loyal user-base and a wide selection of features. While the platform is suitable for businesses of all sizes, the intuitive user interface, high-quality customer support, and extensive feature-set make it an attractive choice for small and medium-sized retailers that are looking to scale.
Four pricing plans are available, beginning at $29/month and running all the way up to a custom option with VIP support. It is important for retailers to ensure that all the features they need are included with the package they select, as some features aren’t offered in lower-tier plans, like integration with third-party payment gateways and reviews and ratings functionality.
Use Volusion if you’re starting out or if you’re looking to scale and need access to a comprehensive set of ecommerce features. Larger stores that prefer to use a fully-hosted solution and wish to make a switch will also find a lot to like in Volusion.
Our first comparison criteria, ease of use. Why? Because it’s the most important.
Think about it. You don’t want to invest a lot of your precious time setting up an online store and tweaking the design only to find out that it’s a pain in the butt to manage day to day.
We take a look at how simple the Jumpseller and Volusion platforms are to run.
Overall, Jumpseller is very easy to use. Users manage their store through a straightforward central dashboard, with access to product listings, shipping/fulfilment options, and site design.
Importantly, it’s also possible to add new languages to your store with only a few clicks, setting translation strings for product pages and modifying fulfilment options for specific countries.
“Their platform is super nice, tidy and fast. Is a breeze to work with. If you have any doubt or question or problem their only contact is by mail only, but they answer you in a matter of minutes, I repeat, in a matter of minutes."
“Jumpseller is a good option to create a web business quickly. I would recommend it for those companies that do not have a big budget to create a more personalized website.”
“We have had a good experience with Jumpseller. Really self managed and good support. Good integration with financial services like payment method and shipping services. I think its good option for beginners.”
Volusion is incredibly intuitive and easy to use. Users have access to a store builder, making it possible to design storefronts without any coding knowledge. Adding product listings, managing inventory and shipping, and setting up payment gateways, are all straightforward processes. What’s more, store-owners have 24/7 access to a variety of specialists.
“Always an awesome experience!”
“The online "chat" techs have been absolutely great. Solved my problems and are going to help me with a special "tweak" that I need done on my site. Should be ready to publish shortly.”
“Tech support is top of the list for all V2 owners. They are there for you to help you out for better ecommerce service.”
Powerful features are great, but we all know first impressions count. So, do Jumpseller and Volusion templates actually look any good? See for yourself. We outline each platforms design options, plus showcase a few real life examples.
While the site-builder is very easy to use, and offers straightforward customization options, it is somewhat limited in terms of functionality. For retailers that don’t want to exercise a high degree of design freedom, this won’t be a problem. But for users without coding experience, that are eager to make extensive modifications to the base themes, the lack of features will likely be an issue.
The silver lining, however, is that Jumpseller makes it easy for users to make changes to theme files via a simple editor. “Jumpdesign” is a service that connects users with developers to make these types of custom changes.
Finally, Jumpseller could do more in the templates department. Only around twenty templates are offered, far less than the likes of Shopify or BigCommerce.
Volusion is an excellent choice for users with limited design abilities that want to create a professional site. The site builder utilizes drag-and-drop content blocks (for reviews, images, testimonials, etc.), an editor for tweaking page elements, and also offers a variety of out-of-the-box features like search functionality.
On the downside, Volusion only offers forty-five themes, which is lower than some competitors. Only eleven themes are free. The remaining paid options each cost $180. Users should take advantage of the free trial to see if the templates and website builder are a fit for their store. It’s also worth reiterating that all customers have access to design specialists if they want to make changes or tweaks that require coding knowledge.
Everyone’s favourite topic - pricing. Let's dive in to see if Jumpseller or Volusion offers better value for money.
While Jumpseller is very well-priced, only the “Pro” or “Premium” options will be viable for the majority of retailers. Both of these packages include customer accounts, promotion codes, and abandoned cart recovery. If you don’t need these features, then the “Plus” plan will be suitable. You’ll have access to a core set of features, including multichannel sales (Facebook, Instagram, and Google Shopping) and unlimited products.
Larger retailers will almost certainly need the “Premium” option, which allows them to set up staff accounts, utilise multiple domains (for different languages), and access priority support.
Jumpseller doesn’t charge any additional payment fees. You’ll just need to pay the charges for the individual payment gateways. Third-party apps may require you to open a paid account.
Volusion is fairly competitive on the pricing front. Even on the basic plan, users have access to a broad array of features, including checkout, inventory management, access to templates, and so on.
There are a few things to watch out for, however.
First, some features that might be considered essential, like ratings and reviews, third-party payment gateway integrations, and omnichannel store management, are only available on higher-tier plans.
Second, there are some hidden costs involved. All store-owners must purchase an SSL certificate, for example, and customer support is only available via the web on the entry-level plan.
If things go wrong (and they often do) you need to know someone’s there to help get you back on track. So, how does Jumpseller's and Volusion's support measure up?
Jumpseller customer support is a slightly mixed bag. While reports are usually outstanding, often citing response times of a few minutes, help is only offered through email, which may be a problem for some users.
High-priority support, which allows users to schedule a telephone call, is only available through the top-tier premium plan.
Volusion excels in customer support. A 24/7 service is available and provides access to technical, design, and marketing specialists. As web chat is only available on the beginner plan, you will need to upgrade to the next package for phone support. More extensive support packages, such as “homepage optimization” or Google Analytics training, are available for an extra cost.
The final say. Let's wrap up our thoughts on each platform.
Jumpseller offers a solid selection of core features in conjunction with one clear selling-point: support for multiple languages, payment gateways, and fulfillment options. It is an ideal solution for smaller retailers (without a big development budget) that want to cater to a global audience. Other ecommerce platforms simply don’t offer the same level of functionality in a way that’s accessible to people with limited coding experience.
With Jumpseller, you’ll also have access to speedy support, multichannel sales options, and an intuitive, easy-to-use site editor. You can create an unlimited amount of product listings.
However, retailers that need a more nuanced set of features, along with greater design freedom, might run into trouble. Certain features, like POS (point of sale), gift cards, and advanced analytics, aren’t included in any plans.
If you think Jumpseller might be a fit, take advantage of the free trial.
Volusion has a great package of features, competitive pricing, and outstanding customer support. Retailers that require access to a team of technical, design, and marketing specialists should consider Volusion. Anybody without coding skills looking for a way to build and manage a store will feel at home with Volusion’s easy-to-use and intuitive dashboard.
The platform isn’t perfect, however. There are some hidden costs, like the requirement to buy or transfer an SSL certificate. Many features that might be considered essential, like omnichannel store management, coupon creation, and reviews and ratings functionality on product pages, are not included in the basic plan. Furthermore, third-party payment gateways are only available on the “Business” or “Prime” package.
Retailers should carefully check the features on offer to make sure they’ll have what they need with the plan they can afford.
In short, Volusion is an excellent platform for the right retailers. If you’re a small or medium-sized business looking for a platform that can scale as you grow, take advantage of the 14-day free trial to see if it’s a fit.
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